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freitasm

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#230341 19-Feb-2018 23:47
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Anyone seeing slow image downloads from Twitter, on 2degrees broadband?





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ripdog
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  #1960687 20-Feb-2018 03:33
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Oh yeah, now that you mention it, I was.

 

 

 

Of course, I've had awfully slow video download from gfycat for months, so it's hardly surprising to me. Ugh.




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  #1960695 20-Feb-2018 06:33
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Yup - I was experiencing this last night as well.




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  #1960696 20-Feb-2018 06:42
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Yes I even see this on their mobile network.  open a tweet and sit there for the image/media to load




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  #1960703 20-Feb-2018 08:04
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@2degreescare maybe someone needs to restart something :P

 

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  #1960729 20-Feb-2018 08:27
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BRB, rebooting Twitter.





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  #1962415 22-Feb-2018 18:53
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Looks like Twitter needs another reboot - noticed this as soon as I moved over to 2degrees :)





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freitasm

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  #1963915 25-Feb-2018 16:01
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Last night the Huawei smartphone notified of a new update to Android 8.0... I started the download and in 12 hours it did 50% - and I'm not the only one who saw this on 2degrees fibre.

 

Daughter's Nokia downloaded its own update to Android 8.1 in under five minutes.

 

I now wonder if 2degrees has a route problem to some servers.

 

@2degreescare might want to investigate more... 





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  #1963916 25-Feb-2018 16:03
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Im on voyager, and its been crap for weeks.





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  #1963919 25-Feb-2018 16:06
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Also if the twitter native videos play, they are potato quality and buffer. Nothing else broken. Mobile data on vodafone fine, no data on my 2deg sims to try that at the moment but is probably not 2deg, but twitters hopeless CDN. Older images load fine, and once its loaded once it seems fine if I click it again





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  #1963928 25-Feb-2018 16:32
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Is it OK if you disable IPv6? I'm putting a support ticket together now about very slow downloads over IPv6 from a few NZ CDNs

 

 

 

 

 

 


freitasm

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  #1963957 25-Feb-2018 17:39
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I don't have IPv6 enabled.




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freitasm

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  #1964039 25-Feb-2018 20:26
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Definitely something going on with routes. As suggested on the other thread I connected the phone to a VPN and the download (which took 18 hours to reach 75%) completed the remaining 25% in a couple of minutes.

 

@2degreescare, something for your network guys to look at...





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  #1964045 25-Feb-2018 20:46
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Which other thread was this? (sorry I didn't see it)


freitasm

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  #1964047 25-Feb-2018 20:50
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The one about Huawei Mate 9.




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  #1964421 26-Feb-2018 13:36
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Hi, we'll look into this. 

 

Cheers

 

^POB


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