It's so nice to be able to write something in unconditional praise of an ISP.

I have been experiencing poor performance with Orcon for some time, and last week, switched to Vodafone. That was far worse. I wasn't getting an ADSL2 connection, and transfers were seriously bad no matter what time of day, we're talking 20/40 KBP/Sec to the US. It wasn't exactly worth the wait. I signed up on 22 May and didn't get connected until 11 June.

After reading the Epitiro Report and reading other comments here on Geekzone, I decided that I'd give Snap a go. What a great experience it's been! I signed up late on Monday, and was connected by Tuesday afternoon.

Hold times on the phone have been minimal, and everyone I've spoken to has been competent. What a pleasure it was to actually talk to someone not only in the same country as me, but in the same city and using the same exchange, who told me the kind of performance he was getting when I inquired about signing up.

And as for performance, well wow. I have got over 1 MB/sec on some downloads from the US, although typically I'm between 200/700 KBP/Sec which is a huge improvement over what I was getting. Downloads from local sites like Radio new Zealand have come close to 2 MB/Sec.

I hesitated to write this message a bit because it would be sad if everyone jumped on the bandwagon and slowed them down, but then I thought hey, I really should share the love, because I know a number of Orcon users are still having issues.

These guys are just brilliant! Efficiency, speed and damn good service still exist.