2degrees home broadband

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rayonline

1734 posts

Uber Geek

#232242 6-Apr-2018 12:15

I was just testing this out. If there is a voice message how do we know we have one?

I have set up the voice message with a PIN etc. It doesn't say online, maybe I have been with them since the Snap days so we do get a email notification about missed calls and voice messages. If it wasn't for the email notification how do we know? When I lift the landline handset up there is also no pulsing tone.

Cheers.

Linux

11391 posts

Uber Geek

Trusted

Lifetime subscriber

#1989470 6-Apr-2018 13:33

@2degreescare I am sure they could add some value here

Linux

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#1989509 6-Apr-2018 14:13

Hi @rayonline,

That's correct - we don't have a dial tone when you have a Voicemail message. As you mentioned, you can enable email notifications for Voicemail.

Alternatively, if you're using a Fritz!Box modem the "Internet" light on the modem (with a phone icon next to it) will flash if you have a voicemail message.

^BRM

rayonline

1734 posts

Uber Geek

#1989562 6-Apr-2018 15:27

2degreesCare:

Hi @rayonline,

That's correct - we don't have a dial tone when you have a Voicemail message. As you mentioned, you can enable email notifications for Voicemail.

Alternatively, if you're using a Fritz!Box modem the "Internet" light on the modem (with a phone icon next to it) will flash if you have a voicemail message.

^BRM

I just did another test and left a voice message.

I am using a Fritz!Box but the Internet light isn't blinking. Do I need to use the Fritz!Box voicemail feature? I am only using the default configuration - Home Phone Plus.

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#1989576 6-Apr-2018 15:45

Hi there,

Can you PM us your customer number and address so we can check into that?

Cheers,
^BRM

c0ld

234 posts

Master Geek

#1989587 6-Apr-2018 16:02

Ensure you have it enabled in the Fritz system settings.

System > Buttons and LEDs > Freely Selectable Options dropdown (for Info LED) > Select New answering machine message: LED flashes option (or the option for both answering machine & missed calls flashes, whichever you prefer)

rayonline

1734 posts

Uber Geek

#1989612 6-Apr-2018 16:32

c0ld:

Ensure you have it enabled in the Fritz system settings.

System > Buttons and LEDs > Freely Selectable Options dropdown (for Info LED) > Select New answering machine message: LED flashes option (or the option for both answering machine & missed calls flashes, whichever you prefer)

Thanks for that. Working now. Info light blinks.