I got my SIM card delivered to me from 2degrees for a pay monthly plan, so I activated the SIM card and then logged on to the customer portal / web page to bring my number to 2degrees (from Skinny, I was on prepay).
I completed the form at around 18:30 on Thursday evening.
Come Friday (yesterday) morning, my number was still not ported. Called 200 at around 08:00 in the morning and the guy said it will take two to 24 hours.
At round 17:30 Friday, 23 hours after my request, I am still waiting. So called 2degrees again. This time, the lady did not spend much time to look at first, and say it could take up to 48 hours to port a number.
Then I explained to her I called before and the guy said it should take just 24 hours, and I am not happy with the situation. She put me on hold, and a few minutes later she said my number is at the final stage on porting and it should be ready in a few hours. This is just before 18:00 yesterday.
It is now more than 36 (actually 37) hours after I submitted my request, I tried to call 2degrees again and contact center would not open till 8am.
I just rebooted my phone and my number is still not ported. I tested this by sending a text from my phone to another 2degrees phone and it is showing the number I assigned by 2degress. Funny thing is when I use that phone and text 300, with the number I want to port across, it said "Hi Good news! The number you've asked us about is a 2degrees number."
@2degreesCare, can you help? I will send you a PM.
FYI, my wife moved to 2degrees on account as well. I submitted her number porting request at around 20:00 the same day (Thursday evening), and her was done on Friday morning.
May be I should not move to 2degress in the first place.