After a bit of Orcon bashing that I did a few months back I think it's best to tell you about the experience I just had.
My broadband went down at 9:40 tonight.
I called and was greeted with more options that I got in the past, and one especially for the new orcon + services!! Wow I thought AWESOME!
Also I noticed that the help desk was not closed!! AWESOME!!
About 2 mins later someone answered!! AWESOME!!
During the port reset something happened and my line went dead.
I called back and after a short wait talked to someone who knew what was going on, seemed to be very onto it! AWESOME!!
Then I managed to cut him off by unplugging the phone by accident, he was lodging a fault ticket, he never called me back but ... 10 mins later, my ADSL line went off completly, then back on and WOW internet back on!!!!
Now I tell you, this is a huge turn around from before, i'm really impressed Orcon, well done, fast prompt onto it help desk people, gives me faith in you once more!!!!!
And i'm still getting 17mbs!!!!!
WOW WOW WOW !!!!!!!!!!!!!!