Speed dropped once on unlimited ADSL

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Speed dropped once on unlimited ADSL

houndnz

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#239668 29-Jul-2018 01:19

I was on the 250gb plan and my connection was 12 mbps now on the unlimited plan it is only 6 mbps.

The "better network" gave me the 12mbps after i was on their normal equipment at 4mbps. This now is no better.

I'm paying for the "better network" not a normal speed, i might as well start shopping around.

Slingshot please reinstate my speed. please.

Linux

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#2064431 29-Jul-2018 08:10

@houndnz What are the modem line stats showing?

Might be a good idea to start off reviewing the many other threads around basic fault checking

John

sbiddle

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#2064441 29-Jul-2018 09:03

Your post doesn't really make a lot of sense other than the mention of your speed dropping.

It might help to provide some more information.

What did Slingshot support advise when you contacted them?

Slingshot

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#2064767 30-Jul-2018 08:07

houndnz:

I was on the 250gb plan and my connection was 12 mbps now on the unlimited plan it is only 6 mbps.

The "better network" gave me the 12mbps after i was on their normal equipment at 4mbps. This now is no better.

I'm paying for the "better network" not a normal speed, i might as well start shopping around.

Slingshot please reinstate my speed. please.

Aj

Hiya. Sounds like our techs need to take a look and see what's happening with your account. Could you please, either send us through a message with your account details or give the team a bell directly on 0800 89 2000. Cheers!

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