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53 posts

Master Geek

Topic # 239995 14-Aug-2018 17:14
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Hi all


I have a slingshot supplied NF4V modem router from ADSL days. I am now on a fibre contract.


I have some virtual servers setup for port forwarding. The problem is there are none listed. If i add a "server" it returns to the server page but the list is empty, If i add it again it says it already configured.


Tech support wont support the "Virtual servers". I ok with this but the missing list is the issue. If i want a new modem i have to break my contract ($250 fee) and re sign up for 12mths, plus $15 courier.




Anyone else have this problem?





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1274 posts

Uber Geek
+1 received by user: 291

  Reply # 2073444 14-Aug-2018 17:56
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Have you tried resetting the device?



While I haven't experienced your exact scenario I have found similar oddities with the virtual server table which clears/resets itself upon change of WAN interface (ADSL/VDSL/fibre).

403 posts

Ultimate Geek
+1 received by user: 115

  Reply # 2073448 14-Aug-2018 18:15
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Also you could try a different web browser if resetting it doesn't help. I've had some weird things in the web UI with some of the older netcomm modems, but the newer ones like the NF4V are generally OK. 

53 posts

Master Geek

Reply # 2073458 14-Aug-2018 18:33
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Aha! Great suggestions everyone.


I tried with Firefox and yes the whole list is there. Didn't really want to reset it just yet, although i did back up the settings.


Hate how chrome does that sometimes.


Thanks for the replies!

448 posts

Ultimate Geek
+1 received by user: 85

  Reply # 2073680 15-Aug-2018 08:29
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Buy your own router and put it in, no need to break contract. Personally not a huge fan of the Netcomm routers.

3622 posts

Uber Geek
+1 received by user: 1345


  Reply # 2073692 15-Aug-2018 09:06
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Make sure your firmware is up to date on this too. Otherwise you may suffer the DNS/DHCP issue.

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