Just wanted to post about my move to SNAP.
So far all the dealings have been in a word awesome!
The guy I spoke to on the phone, think his name was Simon, knew what he was talking about, knew the products, and quickly figured out I knew what I was talking about so didn't ask me dumb questions.
I have signed up for Naked DSL and shock... I rang on Friday and it's due to be installed today. Had to ring them back today to order a router, as mine died, and the install was confirmed as today.
Great work. Very happy.
This is how customer service is meant to be.