2degrees slow DNS

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dfnt

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#248139 11-Mar-2019 22:38

Just me or are 2degrees DNS servers responding slowly and/or intermittently timing out?

C:\Users\>nslookup www.stuff.co.nz
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 202.37.101.1

Non-authoritative answer:
Name: e14449.dsce2.akamaiedge.net
Addresses: 2600:1415:18:186::3871
2600:1415:18:18b::3871
2600:1415:18:192::3871
23.43.156.140
Aliases: www.stuff.co.nz
fairfaxmedia.co.nz.edgekey.net

C:\Users\>nslookup www.stuff.co.nz
Server: ns1.snap.net.nz
Address: 202.37.101.1

Non-authoritative answer:
Name: e14449.dsce2.akamaiedge.net
Addresses: 2600:1415:18:192::3871
2600:1415:18:194::3871
2600:1415:18:18e::3871
23.43.156.140
Aliases: www.stuff.co.nz
fairfaxmedia.co.nz.edgekey.net

C:\Users\>nslookup www.stuff.co.nz
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 202.37.101.1

Non-authoritative answer:
Name: e14449.dsce2.akamaiedge.net
Addresses: 2600:1415:18:18e::3871
2600:1415:18:192::3871
2600:1415:18:194::3871
23.43.156.140
Aliases: www.stuff.co.nz
fairfaxmedia.co.nz.edgekey.net

C:\Users\>nslookup www.stuff.co.nz
Server: ns1.snap.net.nz
Address: 202.37.101.1

Non-authoritative answer:
DNS request timed out.
timeout was 2 seconds.
Name: e14449.dsce2.akamaiedge.net
Address: 23.43.156.140
Aliases: www.stuff.co.nz
fairfaxmedia.co.nz.edgekey.net

C:\Users\>nslookup www.stuff.co.nz
Server: ns1.snap.net.nz
Address: 202.37.101.1

DNS request timed out.
timeout was 2 seconds.
Name: e14449.dsce2.akamaiedge.net
Addresses: 2600:1415:18:192::3871
2600:1415:18:18e::3871
2600:1415:18:182::3871
Aliases: www.stuff.co.nz
fairfaxmedia.co.nz.edgekey.net

C:\Users\>nslookup www.stuff.co.nz
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 202.37.101.1

DNS request timed out.
timeout was 2 seconds.
Name: e14449.dsce2.akamaiedge.net
Addresses: 2600:1415:18:192::3871
2600:1415:18:182::3871
2600:1415:18:18e::3871
Aliases: www.stuff.co.nz
fairfaxmedia.co.nz.edgekey.net

Linux

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#2196183 11-Mar-2019 23:56

@NickMack

NickMack

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#2196254 12-Mar-2019 07:53

Hiya - DNS (bender) is back operating correctly, I have the team looking into it now, I'll provide an update later on today on this.

Nick

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

NickMack

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#2196311 12-Mar-2019 09:14

NickMack: Hiya - DNS (bender) is back operating correctly, I have the team looking into it now, I'll provide an update later on today on this.

Nick

Hi All,

We have identified an issue with the hardware which means this needs replacing ASAP. The good news is we have 10 new servers here to replace the existing in country DNS server clusters. We will commence the build today for the failing server and should have this online today to remediate.

Nick.

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

dfnt

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#2196788 12-Mar-2019 21:20

Nice, great work as always @NickMack

I probably should've updated the thread that it appeared to "resolve" itself about 30 minutes after I posted, but I was already in bed falling asleep -_-

NickMack

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#2196969 13-Mar-2019 09:17

Update 13/03/19

We are still working on the DNS server builds - We are commissioning a new DC in Christchurch which required some patching to be done.

Nick.

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

Bluntj

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#2201376 19-Mar-2019 09:28

Has this been fixed yet as I am finding from time to time huge delays in opening webpages including stuff and geekzone? This morning even my mail client timed out. It is fine now. This only happens from time to time.

Writing this in frustration as I wait for your call centre to take my call!!!

AliExpress

Shop now on AliExpress (affiliate link).

NickMack

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#2201380 19-Mar-2019 09:32

Bluntj:

Has this been fixed yet as I am finding from time to time huge delays in opening webpages including stuff and geekzone? This morning even my mail client timed out. It is fine now. This only happens from time to time.

Writing this in frustration as I wait for your call centre to take my call!!!

Hiya,

Sorry about the delay - As of 10 minutes ago the replacement for the failing DNS server is now online. The delay was born from driver issues by our hardware vendor and the decision to move to the latest version of Ubuntu which required a bunch of updates to our hardening scripts for the server and the services running on it, as well as repacking of our apps. Apologies for the delay, this will be our new standard as we move forward with replacing all in country DNS servers.

Nick.

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

freitasm

BDFL - Memuneh
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#2201502 19-Mar-2019 11:30

Completely unrelated but was talking to @michaelmurfy about a router I received to test. Check SamKnows below.

On the 12 March I changed our Fritz to use 1.1.1.1 to test something - small change, slower response. Then last night around 7pm I plugged in a new router I had just received (won't post the brand here yet but you can see on my Twitter). Look at that spike!

Back to the Fritz in under an hour as you can imagine...

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

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