Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

#248172 13-Mar-2019 10:15
Send private message

It happened a few times - I log into my 2degrees account and it shows "overdue"... And yet I haven't received the email with the invoice for the month. 

 

Is there a place I can download the broadband invoice from the website?





Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 


Create new topic
Bluntj
584 posts

Ultimate Geek
+1 received by user: 284


  #2197157 13-Mar-2019 11:14
Send private message

I joined 2 degrees last week and received the first months invoice same day. Just received another today for the month following...




NickMack
977 posts

Ultimate Geek
+1 received by user: 831

Trusted
In memoriam
Lifetime subscriber

  #2197193 13-Mar-2019 11:42
Send private message

Hiya,

 

Login to https://secure.2degreesbroadband.co.nz/payments and it will provide an option to download invoices.

 

 

 

Nick.





freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #2197194 13-Mar-2019 11:43
Send private message

@NickMack thanks - but there's no such option in my account.





Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 




nzkc
1634 posts

Uber Geek
+1 received by user: 1041


  #2197197 13-Mar-2019 11:46
Send private message

NickMack:

 

Login to https://secure.2degreesbroadband.co.nz/payments and it will provide an option to download invoices.

 

 

Whereabouts exactly?  When I saw the original post I went looking to check (as I was certain it was there) but have absolutely failed to find links to my invoices.  All I get is a list of charges and payments:

 

 

No invoices and links to anything that I can see (I may have the stupid).

 

 


freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #2197201 13-Mar-2019 11:49
Send private message

That's what I see - sent Nick a screenshot with similar results.





Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 


NickMack
977 posts

Ultimate Geek
+1 received by user: 831

Trusted
In memoriam
Lifetime subscriber

  #2197204 13-Mar-2019 11:55
Send private message

freitasm:

 

@NickMack thanks - but there's no such option in my account.

 

 

 

 

Hiya,

 

So if you goto www.2degreesbroadband.co.nz click on "Your 2degrees", "Broadband & Phone" - Access Your account and login.

 

Click on your account balance, you should see something similar??

 

 

 





 
 
 

Stream your favourite shows now on Apple TV (affiliate link).
freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #2197209 13-Mar-2019 12:01
Send private message

No, I do not see that. I sent a PM with what I see on the whole page.

 

The following box has two links... If I click on the amount it just reloads the "summary" (the page itself) and if I click the button "Your account balance" it links to the list of transactions

 

 

I have just logged into parents-in-law account. Same situation - like myself they only have broadband, no phone number.

 

Am I right perhaps to assume that if you have broadband only then the link to invoice is not showing - it only appears if you have a landline number?

 

 





Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 


Tzoi
425 posts

Ultimate Geek
+1 received by user: 90


  #2197212 13-Mar-2019 12:04
Send private message

Can confirm mine is the same


NickMack
977 posts

Ultimate Geek
+1 received by user: 831

Trusted
In memoriam
Lifetime subscriber

  #2197216 13-Mar-2019 12:12
Send private message

Hi All,

 

I had a chat with the Development team - Download invoice is available to customers who have made calls and they wish to see history etc. We don't currently offer the functionality to download the full invoice as it's emailed out on a monthly basis, I've asked for this feature to be looked into. If the mail isn't delivered to a recipient, then the other option is to call into Care to have it resent. Mauricio, happy to resend yours to you if you wish.

 

Nick.





freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #2197220 13-Mar-2019 12:14
Send private message

Thanks. Please resend the last one? I checked my Office 365 deleted items and definitely not there. I need it to claim expenses...





Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 


NickMack
977 posts

Ultimate Geek
+1 received by user: 831

Trusted
In memoriam
Lifetime subscriber

  #2197221 13-Mar-2019 12:16
Send private message

freitasm:

 

Thanks. Please resend the last one? I checked my Office 365 deleted items and definitely not there. I need it to claim expenses...

 

 

No worries, it's actually sent to a gmail account by the looks.





 
 
 
 

Shop now for Lenovo laptops and other devices (affiliate link).
freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #2197225 13-Mar-2019 12:18
Send private message

Got it, thanks... Yes, sent to Gmail but everything on that address gets sent to my Office 365 account. 





Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 


freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #2197226 13-Mar-2019 12:19
Send private message

And of course it was in the Spam folder...





Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 


antoniosk
2382 posts

Uber Geek
+1 received by user: 742

ID Verified
Trusted
Lifetime subscriber

  #2197315 13-Mar-2019 14:12
Send private message

freitasm:

 

And of course it was in the Spam folder...

 

 

hahahahahahaha.

 

Make sure you check your device drivers....





________

 

Antoniosk


Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.