Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › New Fibre Connection Help
kiwimustang

134 posts

Master Geek
+1 received by user: 15


#248173 13-Mar-2019 10:40
Send private message

Hi folks, finally had our fibre installed yesterday but am having problems connecting.

 

I am running a Netgear Nighthawk X4S trying to connect to 2Degrees fibre.

 

I can set the modem to PPPoE but when I try to set the VLAN to 10 - as per their instructions it get:

 

400 Bad Request / This server does not support the operation requested by your client

 

I have hunted online and this does seem to be a problem with some Netgear modems.

 

Has anyone else struck this, if so any solutions or should I just bite the bullet and get a new fibre ready router, was planning on getting one anyway so suggestions for that would be appreciated as well.

 

Cheers.

Create new topic
DarkShadow
1647 posts

Uber Geek
+1 received by user: 656


  #2197310 13-Mar-2019 13:57
Send private message

Are you plugging the router into the correct port on the ONT?

What color are the lights on the ONT?



freitasm
BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41029

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #2197326 13-Mar-2019 14:42
Send private message

Just to make it clear, this 400 error is the response from the router's settings page/server then?




Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 

kiwimustang

134 posts

Master Geek
+1 received by user: 15


  #2197352 13-Mar-2019 15:38
Send private message

Yes as soon as I try to apply the setting to the VLAN I get the 400 error.

 

The modem is plugged into port 1 on the ONT and I have green lights.



xpd

xpd
Geek of Coastguard
14115 posts

Uber Geek
+1 received by user: 4574

Retired Mod
ID Verified
Trusted
Lifetime subscriber

  #2197366 13-Mar-2019 15:45
Send private message

Quick read of the Netgear forums, and it is a common issue which they say was fixed with a firmware upgrade.

 

Make sure its on latest firmware.

 

 




XPD / Gavin

 

LinkTree

 

 

 

kiwimustang

134 posts

Master Geek
+1 received by user: 15


  #2197379 13-Mar-2019 15:56
Send private message

Saw that myself. First thing I did, it is up to date.

 

Might be easier just to get a modem from 2 Degrees.

richms
29098 posts

Uber Geek
+1 received by user: 10207

Trusted
Lifetime subscriber

  #2197514 13-Mar-2019 19:17
Send private message

factory reset it and give it another go. Those web interfaces are terrible at not undoing settings when changing things around.




Richard rich.ms

 
 
 
 

Support Geekzone with one-off or recurring donations Donate via PressPatron.
kiwimustang

134 posts

Master Geek
+1 received by user: 15


  #2197525 13-Mar-2019 19:38
Send private message

Yep, have done 2 full resets......no difference.
Just ordered one of 2D’s modems just to get started.

michaelmurfy
meow
13579 posts

Uber Geek
+1 received by user: 10910

Moderator
ID Verified
Trusted
Lifetime subscriber

  #2197540 13-Mar-2019 20:32
Send private message

The Fritz!Box (the router that 2degrees provide) is incredibly good and to be perfectly honest will perform better than your Nighthawk on higher speed plans. Just stick with it. If you need more WiFi coverage you can purchase another Fritz!Box and put them into mesh mode.




Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

kiwimustang

134 posts

Master Geek
+1 received by user: 15


  #2197565 13-Mar-2019 21:58
Send private message

Hope your right, have ordered the modem from 2D so we will see.

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.








RSS feeds
Main feed
Forums feed
Copyright
©2002-2026 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright