Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


ritzlal

451 posts

Ultimate Geek
+1 received by user: 21


#248624 2-Apr-2019 19:25
Send private message

Just wondering if there has been any discussion around the call quality from 2degrees to mobiles in Australia. It's something I've experienced for several months now but haven't quite managed to get to the bottom of. Basically when I call mobiles in Australia on various networks (primarily Vodafone), voice tends to be crackly or break up a bit so the words can be difficult to make out. It's not always that bad and often the issue is only noticeable at my end (other party does not notice any quality issue). However, on occasions, the other party also reports the same issue.

 

This has been tested with at least 4 different phones and 2 different 2degrees connections.

 

Is there anything I should be checking or testing from my end?

 

 

 

Thanks.


Create new topic
Linux
12173 posts

Uber Geek
+1 received by user: 8469

Trusted
Lifetime subscriber

  #2209715 2-Apr-2019 19:34
Send private message

Nothing you can do



timmmay
20858 posts

Uber Geek
+1 received by user: 5350

Trusted
Lifetime subscriber

  #2209716 2-Apr-2019 19:36
Send private message

This isn't really helpful or practical, but Skype and WhatsApp calls are usually clearer than old style phone calls.


richms
29098 posts

Uber Geek
+1 received by user: 10208

Trusted
Lifetime subscriber

  #2209778 2-Apr-2019 21:07
Send private message

Voice on cellular is generally bad, but I find that incoming calls from 2degrees to work are among the worst of the lot with what sounds like some trashy codec being converted to another trashy codec.

 

Bandwidth is plentiful now so I dont know why telcos still mess about with that low bitrate stuff that made sense 20+ years ago.





Richard rich.ms



DjShadow
4222 posts

Uber Geek
+1 received by user: 1322

ID Verified
Trusted
Subscriber

  #2209788 2-Apr-2019 21:43
Send private message

richms:

 

Voice on cellular is generally bad, but I find that incoming calls from 2degrees to work are among the worst of the lot with what sounds like some trashy codec being converted to another trashy codec.

 

Bandwidth is plentiful now so I dont know why telcos still mess about with that low bitrate stuff that made sense 20+ years ago.

 

 

That was the thing that stood out to me when I first tried 2 degrees at launch was the poor sound quality, guessing from the above it hasn't got any better.


wibble
85 posts

Master Geek
+1 received by user: 12


  #2209883 3-Apr-2019 05:49

ritzlal:

 

Just wondering if there has been any discussion around the call quality from 2degrees to mobiles in Australia.

 

 

 

Are you calling from mobile or landline?


chevrolux
4962 posts

Uber Geek
+1 received by user: 2638
Inactive user


  #2209932 3-Apr-2019 08:15
Send private message

Can't wait for the time all the carriers have are passing high quality G.722 audio around, and then cruising across to the mobile networks with "HD Voice".

 

I assume there is a technical reason why it can't happen yet, and it's not just a business reason.


 
 
 
 

Shop now on Samsung phones, tablets, TVs and more (affiliate link).
Linux
12173 posts

Uber Geek
+1 received by user: 8469

Trusted
Lifetime subscriber

  #2209966 3-Apr-2019 08:58
Send private message

chevrolux:

 

I assume there is a technical reason why it can't happen yet, and it's not just a business reason.

 

 

Business reason is cost


xpd

xpd
Geek of Coastguard
14115 posts

Uber Geek
+1 received by user: 4574

Retired Mod
ID Verified
Trusted
Lifetime subscriber

  #2209982 3-Apr-2019 09:20
Send private message

richms:

 

Bandwidth is plentiful now so I dont know why telcos still mess about with that low bitrate stuff that made sense 20+ years ago.

 

 

Because they can push more users onto it for less cost. Or at least thats my thinking..... noone complained 20 years ago about the quality, so they kept it the same :)

 

 





XPD / Gavin

 

LinkTree

 

 

 


chevrolux
4962 posts

Uber Geek
+1 received by user: 2638
Inactive user


  #2209988 3-Apr-2019 09:30
Send private message

Linux:

 

chevrolux:

 

I assume there is a technical reason why it can't happen yet, and it's not just a business reason.

 

 

Business reason is cost

 

 

But can you really put a price on beautiful HD audio?


jnimmo
1098 posts

Uber Geek
+1 received by user: 255


  #2210000 3-Apr-2019 09:59
Send private message

chevrolux:

 

Linux:

 

chevrolux:

 

I assume there is a technical reason why it can't happen yet, and it's not just a business reason.

 

 

Business reason is cost

 

 

But can you really put a price on beautiful HD audio?

 

 

For a while I was even considering adding some SIMs from the different carriers to be able to get HD calling from our landlines to mobile.. but given number portability there was no reliable way to determine which carrier to send it out over.

 

I guess either regulation or more customer feedback is required to all carriers


richms
29098 posts

Uber Geek
+1 received by user: 10208

Trusted
Lifetime subscriber

  #2210317 3-Apr-2019 19:30
Send private message

xpd:

 

 

noone complained 20 years ago about the quality, so they kept it the same :)

 

 

 

 

Oh yes they did with the shift from analog to that shockingly bad first generation GSM codec from back them.




Richard rich.ms

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.