Ive switched to 2 degrees from Spark after purchasing the new Huawei P30 through them on pre order. After discovering there Hero Mobile plan.

Thats aside though as with that process requires a porting from Spark to 2 degrees.

Yesterday when I signed the contract the CSR said the port should take around 4 hrs. So go home and to work. Nothing happens so far. Today I ring the CSR-mmmm there appears to be a problem was your account Pre pay with Spark no it wasn't-(thats what they were getting as a problem) The CSR then asked me to read out the sim card number  of my spark sim. 

But alas when I get home from work tonight my Spark account is still running so the Port has again not worked again.

Does this happen often ??

I could go to an 022 number but would prefer to keep the number ive had some years.