Thinking of switching back to 2d - question about landline

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Thinking of switching back to 2d - question about landline

nuke737

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#253040 22-Jul-2019 19:55

Hi all,

I'm wondering if someone would be able to help with my question. I used to be with 2degrees and I had a landline cause the folks insisted. When I swapped to spark, I got a runaround and was told basically they couldn't keep my old landline number and I now needed a new one when I swapped over to them. Now i'm thinking of swapping back to 2degrees, would I be able to keep my number? What's the difference in the tech they both used that led to me being unable to keep that number the first time around? Any help is appreciated :)

Linux

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#2281767 22-Jul-2019 19:57

Yes 100% keep the same fixed line number

If not then ask why and tell us the reason why here on Geekzone

chevrolux

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#2281777 22-Jul-2019 20:08

Maybe the 2degrees number you had in the first place wasnt in the correct LICA for your area. Spark would have been delivering voice via the old NEAX, whereas 2degrees would have been straight VoIP.

Going back to 2degrees, they should be able to port any number you currently have without issue

NickMack

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#2281822 22-Jul-2019 21:03

chevrolux: Maybe the 2degrees number you had in the first place wasnt in the correct LICA for your area. Spark would have been delivering voice via the old NEAX, whereas 2degrees would have been straight VoIP.

Going back to 2degrees, they should be able to port any number you currently have without issue

Correct, we will request the port of your existing number.

Nick

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz