High International Latency

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › High International Latency

CrowbarSr

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#253141 28-Jul-2019 21:05

Anyone getting 150-200ms browsing internationally?

I'm getting the standard 20ms browsing NZ websites but Australian servers (google.com.au, supercheapauto.com.au) are averaging 150-200ms, same goes for US. I'm getting the same latency in Discord & Overwatch too.

Device is wired ethernet, power cycled everything.

It wasn't like this yesterday :(

Linux

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#2284991 28-Jul-2019 21:12

@NickMack Are you aware of any changes?

Provide some trace routes and more information like approx where are you located?

timmmay

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#2284992 28-Jul-2019 21:13

I just launched an EC2 server in AWS Sydney. Here's the ping from 2degrees fibre. I will destroy the server in 15 mins, I've made ping to the server available for anyone.

ping -t 3.106.113.44

Pinging 3.106.113.44 with 32 bytes of data:
Reply from 3.106.113.44: bytes=32 time=38ms TTL=245
Reply from 3.106.113.44: bytes=32 time=37ms TTL=245
Reply from 3.106.113.44: bytes=32 time=41ms TTL=245
Reply from 3.106.113.44: bytes=32 time=37ms TTL=245
Reply from 3.106.113.44: bytes=32 time=38ms TTL=245

Ping statistics for 3.106.113.44:
Packets: Sent = 5, Received = 5, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 37ms, Maximum = 41ms, Average = 38ms

Linux

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#2284994 28-Jul-2019 21:18

I am on 2degrees fibre

64 bytes from 3.106.113.44: icmp_seq=1 ttl=245 time=32.163 ms
64 bytes from 3.106.113.44: icmp_seq=2 ttl=245 time=31.902 ms
64 bytes from 3.106.113.44: icmp_seq=3 ttl=245 time=33.533 ms

timmmay

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#2284995 28-Jul-2019 21:23

On 2degrees fiber using my phone I'm getting between 50ms and 15ms latency. Switching to Vodafone mobile I'm getting about 65ms.

Back on ethernet with my PC I'm getting quite a bit of variation.

Pinging 3.106.113.44 with 32 bytes of data:
Reply from 3.106.113.44: bytes=32 time=57ms TTL=245
Reply from 3.106.113.44: bytes=32 time=64ms TTL=245
Reply from 3.106.113.44: bytes=32 time=69ms TTL=245
Reply from 3.106.113.44: bytes=32 time=58ms TTL=245

Pinging 3.106.113.44 with 32 bytes of data:
Reply from 3.106.113.44: bytes=32 time=39ms TTL=245
Reply from 3.106.113.44: bytes=32 time=39ms TTL=245
Reply from 3.106.113.44: bytes=32 time=37ms TTL=245
Reply from 3.106.113.44: bytes=32 time=39ms TTL=245

Weird. That server's being destroyed now.

CrowbarSr

4 posts

Wannabe Geek

#2284996 28-Jul-2019 21:27

Things appear to have resolved in the past 15 mins or so.

Edit: Spoke too soon.

Tracing route to google.com.au [216.58.203.99]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 2 ms 1 ms 1 ms 12.7.69.111.static.snap.net.nz [111.69.7.12]
3 163 ms 147 ms 174 ms 72.14.215.151
4 148 ms 142 ms 147 ms 72.14.215.150
5 143 ms 131 ms 127 ms 108.170.247.33
6 151 ms 155 ms 167 ms 209.85.255.175
7 159 ms 166 ms 186 ms syd09s15-in-f3.1e100.net [216.58.203.99]
Trace complete.

tracert www.abc.net.au

Tracing route to e3161.i.akamaiedge.net [104.74.40.49]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 9 ms 13 ms 7 ms 12.7.69.111.static.snap.net.nz [111.69.7.12]
3 19 ms 18 ms 18 ms as23655.auckland.megaport.com [43.243.22.77]
4 20 ms 20 ms 20 ms as4826.auckland.megaport.com [43.243.22.18]
5 179 ms 161 ms 171 ms bundle-11.cor01.alb01.akl.vocus.net.nz [114.31.202.48]
6 181 ms 161 ms 171 ms BE-201.cor01.syd11.nsw.VOCUS.net.au [114.31.202.53]
7 178 ms 184 ms 173 ms BE-100.bdr02.syd03.nsw.VOCUS.net.au [114.31.192.39]
8 177 ms 175 ms 173 ms as20940.bdr02.syd03.nsw.VOCUS.net.au [175.45.124.226]
9 166 ms 172 ms 174 ms a104-74-40-49.deploy.static.akamaitechnologies.com [104.74.40.49]
Trace complete.

HawK89

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#2284998 28-Jul-2019 21:28

getting over 200ms latency to AU. was fine before dinner.

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sbiddle

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#2285002 28-Jul-2019 21:49

Just be aware testing to a site having com.au at the end doesn't mean it will necessarily go to Australia. If a site is on a CDN it'll head to that which could be local in NZ or could even be in the US.

CrowbarSr

4 posts

Wannabe Geek

#2285006 28-Jul-2019 21:53

Of course - they were just some examples of websites that have worked fine before this. Something has changed though and things are looking better:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 2 ms 1 ms 1 ms 12.7.69.111.static.snap.net.nz [111.69.7.12]
3 18 ms 19 ms 18 ms as23655.auckland.megaport.com [43.243.22.77]
4 20 ms 20 ms 20 ms as4826.auckland.megaport.com [43.243.22.18]
5 42 ms 42 ms 44 ms bundle-11.cor01.alb01.akl.vocus.net.nz [114.31.202.48]
6 46 ms 43 ms 44 ms BE-201.cor01.syd11.nsw.VOCUS.net.au [114.31.202.53]
7 43 ms 41 ms 41 ms BE-100.bdr02.syd03.nsw.VOCUS.net.au [114.31.192.39]
8 52 ms 49 ms 45 ms as20940.bdr02.syd03.nsw.VOCUS.net.au [175.45.124.226]
9 41 ms 41 ms 42 ms a104-74-40-49.deploy.static.akamaitechnologies.com [104.74.40.49]

Trace complete.

timmmay

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#2285008 28-Jul-2019 22:03

sbiddle: Just be aware testing to a site having com.au at the end doesn't mean it will necessarily go to Australia. If a site is on a CDN it'll head to that which could be local in NZ or could even be in the US.

That's why I started an AWS server I knew was in Sydney. It's stopped now.

NickMack

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#2285009 28-Jul-2019 22:12

Hi All,

Should be seeing traffic/latency back to normal or near enough to... (RSVP/MPLS updating) - Issue resolved.

Nick.

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz