I am on the unlimited gigabit plan with Orcon and the last few weeks my speeds are capping at 100/100. After 2 weeks of changing cables resetting modems and replacing a modem it was pointed to be an "issue" from Orcons side that they were providing these speeds. That was fixed then a few days later the speed issue comes back. I speak to support and they advise my usage is too high and that is the cause of the issue and I need to lower my usage to 1TB a month for my line to come back up. 

At this point, I am irate as it has taken 3 weeks for this answer. I am now wanting to cancel my contract ($250 cancel fee) which they will not waiver as I am "outside the boundaries" of their fair use policy. I disagree with this as unlimited is well.. unlimited and no communication was made advising I was using too much data.

Where to from here?

Has anyone else experienced this?