orcon speed issues

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › orcon speed issues

MikeB4

18435 posts

Uber Geek

ID Verified

Trusted

#256019 10-Sep-2019 20:00

I am on an Orcon Gigibit service. Today I am getting some odd issues. When I do a speedtest over either Wifi or Ethernet I am getting download speeds of circa 3.18mbps and upload speeds of circa 450mbps.

The line test gives speeds of download 920mbps and upload of 500mbps.

I have rebooted the ONT, the Orcon Router and the wifi access point.

I have removed all devices and only have connected the PC I am testing from.

I am using Orcons DNS and all Router settings are per Orcon.

The confusing thing is I surf the Web OK and I can stream 4K You Tube videos without buffering. Some sites have issues for example Citylinks live stream traffic cams. Orcon only has one issue listed on their Network status which is a Whitianga outage.

Any ideas?

freitasm

BDFL - Memuneh
79323 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#2314518 10-Sep-2019 20:26

How are you testing? Have you tried www.fast.com?

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#2314522 10-Sep-2019 20:40

maybe their link to citylink is a little flakey tonight?

i do recall @sounddude mentioning in another thread they are doing some more capacity changes before RWC..

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

MikeB4

18435 posts

Uber Geek

ID Verified

Trusted

#2314766 11-Sep-2019 08:15

@hio77 this was affecting more than just the Vital site I only used that as an example.

I haven't tested this morning but I will when I am up and about.

networkn

Networkn
32370 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#2314855 11-Sep-2019 09:54

Interesting. Fast.com from my Gigabit connection at the office (Voyager) gives me 680Mbps, Nperf my preferred testing platform, 980Mbps

At home, Gigabit Orcon, Fast.com gives me 13Mbps! Nperf gives me 280Mbps which is the max throughput of my router.

Anecdotally, both my wife and I have felt in the past week the internet at home doesn't feel that fast. I've been too busy to properly troubleshoot, but it's noticeably laggy sometimes. Download speed tests seem ok, but there are lags when you click links. We are both wired into a decent Gigabit network switch.

Not scientific I understand...

MikeB4

18435 posts

Uber Geek

ID Verified

Trusted

#2314857 11-Sep-2019 09:58

Things are back to normal. Example on my phone over Wifi to fast.com I am getting download 505mbps and upload 490mbps. Last night to fast.com I was getting 2.7mbps down and 430mbps up.

I haven't tried over wired ethernet but I assume that will be fine as well. I will test this later.

MikeB4

18435 posts

Uber Geek

ID Verified

Trusted

#2314858 11-Sep-2019 10:00

In the weekend I am going to chat with a family member her works at Chorus to see if Spark sport is starting to impact the network. Chorus have a standard of no congestion but I wonder.

networkn

Networkn
32370 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#2314861 11-Sep-2019 10:04

There wasn't anything on Spark Sport that would have put any sort of load on the Chorus system to be honest. I highly doubt it's that. On any given day Netflix/youtube would be using far greater capacity. Perhaps an AB's game, but Spark, Chorus seem adamant they easily have the capacity for 500K streams on top of normal usage.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

Talkiet

4793 posts

Uber Geek

Trusted

#2314879 11-Sep-2019 10:45

MikeB4: In the weekend I am going to chat with a family member her works at Chorus to see if Spark sport is starting to impact the network. Chorus have a standard of no congestion but I wonder.

I guarantee you that this won't be the case.

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

MikeB4

18435 posts

Uber Geek

ID Verified

Trusted

#2314882 11-Sep-2019 10:50

I just did a test over wired Ethernet and my speeds are now 928.77mbps download and 505mbps upload so all is now good.

MikeB4

18435 posts

Uber Geek

ID Verified

Trusted

#2314883 11-Sep-2019 10:51

Talkiet:

MikeB4: In the weekend I am going to chat with a family member her works at Chorus to see if Spark sport is starting to impact the network. Chorus have a standard of no congestion but I wonder.

I guarantee you that this won't be the case.

N.

It was just a thought given that Spark has been sending messages that the early bird subs were ending very soon and though maybe a last minute rush and folks jumping on to test it causing a wobble in the matrix

MikeB4

18435 posts

Uber Geek

ID Verified

Trusted

#2314887 11-Sep-2019 10:59

I just realised my Geekzone subscription must have expired. hmmmmm

MikeB4

18435 posts

Uber Geek

ID Verified

Trusted

#2316641 12-Sep-2019 16:40

This is resolved