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Ramjet99

85 posts

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#257285 24-Sep-2019 11:32
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A number of users in our organisation have begun to report issues with calls not ringing, SMS not being sent and Voice messages not showing up until the NEXT missed call. This seems to have started over the last few weeks.

 

Reports are spread across the country, we use a variety of phones (mainly Android Nokia and even some Windows phones still!)

 

I'm urging users to report their issues to 2Degrees direct but wonder if there are any issues with 2Degrees at present or other trouble shooting steps I can take.

 

Thanks,

 

 

 

 


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hio77
'That VDSL Cat'
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Lizard Networks
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  #2323814 24-Sep-2019 11:34
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I assume you have followed the first step and rebooted devices? Then speaking to the front line support?




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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have. 




halper86
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  #2323815 24-Sep-2019 11:37
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This might seem silly but if this has only been happening for a short while why not check their outages page: https://www.2degreesmobile.co.nz/help-and-support/mobile/service-status/#tab1


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