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Mark

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#259923 30-Oct-2019 21:57
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My internet has got slower!!!

 

Down from 108 to 79 (VDSL) ... if I log a case with 2Degrees would they see previous speeds and be inclined to look into it you think ?


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hio77
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  #2346518 30-Oct-2019 21:57
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Has vectoring dropped off by chance?





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


 
 
 

Move to New Zealand's best fibre broadband service (affiliate link). Note that to use Quic Broadband you must be comfortable with configuring your own router.
Mark

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  #2346521 30-Oct-2019 22:01
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hio77:

 

Has vectoring dropped off by chance?

 

 

I've no idea how to even check :-)

 

 

 

 

I do notice from a previous screengrab that the "Carrier record" used to be "A43c", and now it is "A43" ... that make a difference ?

 

 


hio77
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  #2346527 30-Oct-2019 22:07
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still active, everything else looks good.


 


SRA is turned off on your fritz which will drop it  a little.


Kinda looks like a genuine fault has shown itself..



That's a hard fault to drive though.. Your line is still really nice.




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  #2346584 31-Oct-2019 07:29
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or more people connecting?


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  #2346611 31-Oct-2019 08:23
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Jase2985:

 

or more people connecting?

 

 

Vectoring is designed to cancel noise from this very scenario.

 

If people connected proper modems with vectoring support this wouldn't be an issue ;)


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  #2346621 31-Oct-2019 09:00
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Mark:

 

My internet has got slower!!!

 

Down from 108 to 79 (VDSL) ... if I log a case with 2Degrees would they see previous speeds and be inclined to look into it you think ?

 

 

@Mark Chorus / ISP would not be interested some people would sell the kids to get that speed


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  #2346722 31-Oct-2019 11:42
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Linux:

 

Mark:

 

My internet has got slower!!!

 

Down from 108 to 79 (VDSL) ... if I log a case with 2Degrees would they see previous speeds and be inclined to look into it you think ?

 

 

@Mark Chorus / ISP would not be interested some people would sell the kids to get that speed

 

 

Hiya,

 

Call care on 0800 022 022 - They can run a line check, maybe reset the port if needed etc.

 

Nick.







hio77
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  #2346723 31-Oct-2019 11:45
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Port refreshes should be banned... or better yet, the functions should be split out so you can do the Rebuilds etc without totally stripping everything.

 

 

 

It's just such a brutal approach...  Kinda miss the days it would brick a linecard ;)





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  #2346725 31-Oct-2019 11:47
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hio77:

 

Port refreshes should be banned... or better yet, the functions should be split out so you can do the Rebuilds etc without totally stripping everything.

 

 

 

It's just such a brutal approach...  Kinda miss the days it would brick a linecard ;)

 

 

 

 

:-) big hammer, small nail





Mark

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  #2348558 5-Nov-2019 19:35
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Well 2Degrees techie minion suggested I swap the RJ11 to BT cable going from modem to jack point ... speed jumped to 99MBit.  (10points to House 2Degrees)

 

I didn't think to try swapping that bit as something that would wear out.

 

So next question ... where can I get a nice quality new cable thats not too long, since the one I swapped in was pulled out of an old phone and probably not in great condition itself 😄


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  #2348640 5-Nov-2019 20:54
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Mark:

 

Well 2Degrees techie minion suggested I swap the RJ11 to BT cable going from modem to jack point ... speed jumped to 99MBit.  (10points to House 2Degrees)

 

I didn't think to try swapping that bit as something that would wear out.

 

So next question ... where can I get a nice quality new cable thats not too long, since the one I swapped in was pulled out of an old phone and probably not in great condition itself 😄

 

 

Based on your definition, I must be a 2D minion too - thanks, I think. Jaycar, Computer Dynamics, any IT shop should have them, equally, if you are in CHCH, I'll happy gift you one or two if you'd like to pop in.

 

 

 

Nick.





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  #2348641 5-Nov-2019 20:56
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PS: it may not be the cable, more so the art of pulling out the old, and replacing was enough to push on loose-ish wires.. It could be the phone socket/jackpoint needs to be re-terminated.





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  #2348643 5-Nov-2019 20:58
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RJ11 into a Fritzbox, that's enough to kill something...

 

 

 

 





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  #2348644 5-Nov-2019 21:03
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hio77:

 

RJ11 into a Fritzbox, that's enough to kill something...

 

 

 

 

 

 

I guess we're catching up on your new routers? :-)





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  #2348645 5-Nov-2019 21:03
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NickMack:

 

hio77:

 

RJ11 into a Fritzbox, that's enough to kill something...

 

 

 

 

 

 

I guess we're catching up on your new routers? :-)

 

 

more a small plug, wide hole problem?





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