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pseudogeek2009

66 posts

Master Geek
+1 received by user: 9


#261812 16-Dec-2019 15:57
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Hi,

 

We have shifted premises and trying to connect the unifi gateway to the 2degrees via fibre. I am using PPPoE with the same username,password and vlan = 10 as in the previous office. In the gateway, it shows the Internet is connected but when I tried to ping the DNS, I get the output "network unreachable".

 

 

Any ideas?

 

Regards

 

Paul


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pseudogeek2009

66 posts

Master Geek
+1 received by user: 9


  #2376417 16-Dec-2019 16:32
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Ok I just figure out from the 2degrees support, the router configured to DSL is using the same credentials. Just have to disconnect the router and retest.


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