Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3228 posts

Uber Geek


#262230 11-Jan-2020 12:36
Send private message

can someone explain why my once great connection has now gone haywire. It started about 8.00 am today and nothing i do my end makes it any better. I have rung Stuff but since i dont use their modem , they cant guarantee any speed and wont help me. It is the ping that worries me it is usually around 8, but now can go over 100 in NZ. Is it my end or is it a Chorus problem, stuff did say they had no other complaints so it cant be chorus, I am now stuck and do people think i should wait or keep hassling Stuff, who do admit i have a problem but cant do anything.

 





Common sense is not as common as you think.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
1593 posts

Uber Geek

Trusted

  #2390231 11-Jan-2020 12:39
Send private message

change to speedtest in Auckland also make sure you are using ethernet and not wifi.








3228 posts

Uber Geek


  #2390232 11-Jan-2020 12:41
Send private message

i have tried everywhere in nz it is all the same and i am not on wifi

 

update . just did a Stuff fibre Auckland test and it was 67 ping and 13 Mbps





Common sense is not as common as you think.


 
 
 
 


7044 posts

Uber Geek

Trusted
Lifetime subscriber

  #2390234 11-Jan-2020 12:42
Send private message

I'm with Mynxnet and appear to have the same problem. My downloads are sitting around 1 Mb/s, uploads are mostly unaffected, and ping is quite high. I logged a ticket at about 9:00 but I don't think they offer support on weekends.

 

It appears that both providers use Devoli...


1593 posts

Uber Geek

Trusted

  #2390236 11-Jan-2020 12:45
Send private message


3228 posts

Uber Geek


  #2390237 11-Jan-2020 12:47
Send private message

Behodar:

 

I'm with Mynxnet and appear to have the same problem. My downloads are sitting around 1 Mb/s, uploads are mostly unaffected, and ping is quite high. I logged a ticket at about 9:00 but I don't think they offer support on weekends.

 

It appears that both providers use Devoli...

 

 

ok thanks for that, looks like nothing i can do except wait, Man it's fun being back on ADSL  [not]





Common sense is not as common as you think.


7044 posts

Uber Geek

Trusted
Lifetime subscriber

  #2390238 11-Jan-2020 12:47
Send private message

Thanks for that link. I found a "status" page on Devoli's site that required a password so I have no idea how you managed to find that one!

 

I'm in the BOP, not Waikato, but presumably it's the same issue.


7044 posts

Uber Geek

Trusted
Lifetime subscriber

  #2390240 11-Jan-2020 12:51
Send private message

@vexxxboy If I recall correctly, you're in Rotorua? If you're in contact with Stuff Fibre then perhaps direct them to that status page and advise that you're having issues outside Waikato, just to ensure that Devoli is aware of the extent of the issue.


 
 
 
 




3228 posts

Uber Geek


  #2390244 11-Jan-2020 12:58
Send private message

Behodar:

 

@vexxxboy If I recall correctly, you're in Rotorua? If you're in contact with Stuff Fibre then perhaps direct them to that status page and advise that you're having issues outside Waikato, just to ensure that Devoli is aware of the extent of the issue.

 

 

just have but support seems to be swamped so i guess im not the only one





Common sense is not as common as you think.




3228 posts

Uber Geek


  #2390246 11-Jan-2020 13:02
Send private message

It seems Stuff know about the problem and yes it will affect Rotorua and i guess BOP. just keep an eye on the status page and wait.





Common sense is not as common as you think.


7044 posts

Uber Geek

Trusted
Lifetime subscriber

  #2390248 11-Jan-2020 13:26
Send private message

I'm back up to full speed again... let's see whether it lasts.


7044 posts

Uber Geek

Trusted
Lifetime subscriber

  #2390253 11-Jan-2020 14:04
Send private message

The Devoli status page is now officially showing this as fixed :)


7044 posts

Uber Geek

Trusted
Lifetime subscriber

  #2390254 11-Jan-2020 14:12
Send private message

Aaaand broken again. Argh!




3228 posts

Uber Geek


  #2390256 11-Jan-2020 14:12
Send private message

Behodar:

 

Aaaand broken again. Argh!

 

 

 

 

yep

 

 





Common sense is not as common as you think.




3228 posts

Uber Geek


  #2390260 11-Jan-2020 14:42
Send private message

2.30 pm A fibre-cut approximately 120KM south of Auckland has been identified and technicians are currently on-site repairing the break. At this time there is no ETR for full restoration but updates will be provided as they come to hand.





Common sense is not as common as you think.


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Chorus completes the build and commissioning of two new core Ethernet switches
Posted 8-Jul-2020 09:48


National Institute for Health Innovation develops treatment app for gambling
Posted 6-Jul-2020 16:25


Nokia 2.3 to be available in New Zealand
Posted 6-Jul-2020 12:30


Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56


Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.