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rugrat

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#268072 26-Feb-2020 17:46
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I have a to many sessions active so it won't let me log into the account.

 

I've shut down the browser, cleared cache, tried from different device all same result.

 

Do I need to ring customer service or will it time out?

 

I did hit log in multiple times, but was looking at connections at bottom of browser and was wondering why it connects to Facebook.com as part of the log in?

 

There's no 2degrees login showing on any browser windows. Shut browser down tried different device same result.


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Linux
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  #2427657 26-Feb-2020 18:02
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Those sessions will clear over some time try in a few hours



bigalow
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  #2427676 26-Feb-2020 18:34
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are you using google chrome ?

 

i have had this problem a few times today on different sites where i have to login


rugrat

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  #2427677 26-Feb-2020 18:34
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Thanks, I was on phone before read your post.

 

They told me the wait time is 24 hours and they're locked out their end as well so can't clear it.




rugrat

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  #2427678 26-Feb-2020 18:38
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biggal:

 

are you using google chrome ?

 

i have had this problem a few times today on different sites where i have to login

 

 

Firefox, then tried Safari on Ipad. Looks like real important to log out each session to close it.


rugrat

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  #2427757 26-Feb-2020 21:50
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Linux: Those sessions will clear over some time try in a few hours

 

It's working now, you were right, help desk got it wrong with how long.

 

I know now not to go back in browser and then hit log in, when already logged in. I do banana things time to time.

 

 

 

 


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