Civtec were doing one across the road from me yesterday (for ultrafast)

Chorus are only doing UFB Installs if they fall within "essential" unless they don't require a truck roll (people basically). 

They have asked all providers to defer installations till after the 4th of May (Subject to change based on what happens with the lockdown. 

I read this to mean, unless you are an essential worker, for which working from home is important, then your fibre installation will occur after the lockdown finishes. 

Bear in mind, they will have a huge backlog to get through, so patience will be required. 

"Update

Reduced services during the Covid-19 lockdown

In interest of the health and safety of our workers and the public, Chorus will be scaling back on non-essential field activity during the Covid-19 alert 4 lockdown. Our key priority will be on addressing faults, connecting properties where no other form of fixed line internet access is available, and connecting properties linked to the delivery of an essential service. Thanks for your understanding and stay safe New Zealand."

Where are you located? Is it a greenfield? There have been discussions between the industry and the Minister. As per above for Chorus, with UFF and Enable prioritizing essential services and workers, and other installs may be performed if they can be done safely (there may some changes to install methodology). Obviously this would change depending on what the government mandates during the lockdown.

Located in Huntly in an already existing residential area

We had a commercial client in Auckland with an upgrade from VDSL to UFB with the scoping visit set for today.  it was deferred at the last minute to after the lockdown.

Does anyone know whether it's okay now for food businesses to switch to 2Degrees fibre from a different provider? Our food business contract ended like last week or so and we're wanting to switch to 2D. Any advice? thanks 

Stacy88:

 

Does anyone know whether it's okay now for food businesses to switch to 2Degrees fibre from a different provider? Our food business contract ended like last week or so and we're wanting to switch to 2D. Any advice? thanks 

 

all non essential installs are delayed, for that switch though it would be an Intact transfer so will go easy. Probably find you will be able to do next day swap.

hio77:

 

Stacy88:

 

Does anyone know whether it's okay now for food businesses to switch to 2Degrees fibre from a different provider? Our food business contract ended like last week or so and we're wanting to switch to 2D. Any advice? thanks 

 

 

all non essential installs are delayed, for that switch though it would be an Intact transfer so will go easy. Probably find you will be able to do next day swap.

 

Hey, thanks for coming by. Ah I see, that's great to hear. If that's the case then I'l go and switch from Vodafone to 2D now via using their online application form. I heard that the earlier I switch, the less or I don't have to pay for any further Vodafone bills. Hope this is enough time given to them :) . Thanks for your help 

Stacy88:

 

 

 

Hey, thanks for coming by. Ah I see, that's great to hear. If that's the case then I'l go and switch from Vodafone to 2D now via using their online application form. I heard that the earlier I switch, the less or I don't have to pay for any further Vodafone bills. Hope this is enough time given to them :) . Thanks for your help 

 

Make sure you submit it as a transfer (provide your VF account number when asked etc)

Once your order is confirmed, (ideally with an RFS/Activation Date) Call vodafone, ensure the cancelation of services is clear. LSP Process should have covered this but you wanna be sure just encase.

Alot easier to be upfront tick your boxes off rather than case it if it does end up going wrong :)

To be honest, I'd probably wait a couple of weeks for lockdown to end in CASE something goes wrong. Better safe than sorry. (and YES I have experienced issues with simple "change overs" of providers, for clients, enough times I would strongly recommend against it).

We managed to get connected on the Friday after lockdown but, the main install had occurred, it was only livening (through Enable / Multi-media). Probably on the lucky side, but one of our neighbours did get connected about a week after us (and it seemed a full install from the cabinet). Perhaps enable treated it different than Chorus?

GM at work is supposed to be getting her fiber installed tomorrow - we are classified as an essential business, so I'd say that's why its happening.

sen8or:

 

We managed to get connected on the Friday after lockdown but, the main install had occurred, it was only livening (through Enable / Multi-media). Probably on the lucky side, but one of our neighbours did get connected about a week after us (and it seemed a full install from the cabinet). Perhaps enable treated it different than Chorus?

 

The government did deem internet as an essential service - I think Chorus may be taking the careful stance of only doing it if there is no alternative service available (copper) to be provisioned at the address in the interim. We managed to get a client connected on day 1 of lockdown, even though they had temporary wireless access provisioned by Spark (they had been trying to get their fibre installed for approx 2 months with several roadblocks including needing access to public land with a scissor lift where there was a padlocked anti vehicle pole in the way)