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BDFL - Memuneh
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#270542 14-May-2020 10:11
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Just received:

 

 

Vocus has entered an agreement to buy Stuff Fibre, which has 20,000 broadband customers, for an undisclosed sum.

 

Vocus New Zealand chief executive Mark Callander says the purchase fits with the company’s growth strategy, with Stuff customers joining Vocus’ almost 200,000 strong customer base.

 

“Stuff Fibre is a strong business, with great customer service satisfaction scores, and we are pleased to welcome them into the Vocus fold,” Callander says. “This is a really positive move for us, we have always been clear that we want to be the telco provider for one in four Kiwi homes – whether that’s through a residential service, or through wholesaling services to another retailer – and this purchase helps bring us closer to that goal.

 

“Stuff Fibre has some great products, such as in-home Wi-Fi troubleshooting, which we will introduce to our existing customers and we’ll work to bring Vocus products such as power and mobile services to the Stuff base. In recent years, Vocus has seen considerable growth in bundled offers, with customers recognising the value and convenience of consolidated utilities.”

 

Callander says buying a business during uncertain times shows that Vocus is confident that there are real opportunities to grow the business in the coming months and years. “We have grown our customer base by 10 per cent overnight, when these opportunities arise, you need to grab them, just as we have done with Woosh and Orcon purchases previously.

 

“Fixed line broadband, mobile and energy services are always in high demand, and we remain focused to further increasing our market share in these areas and continuing to deliver an exceptional customer experience.”

 

Stuff chief executive Sinead Boucher says “When we launched Stuff Fibre in 2016, our vision was to use the powerful scale, reach and trust of Stuff, Neighbourly and our newspapers to launch new businesses and supercharge their growth. This has proven a successful approach and we will continue to look for new opportunities to do the same in future.

 

“Stuff Fibre has won numerous best in market awards and reached a significant customer base with 20,000 Kiwis on-board and we are thrilled to see it go into the hands of new owners who can take it even further.”

 

The Stuff Fibre staff to will transfer to Vocus, Callander said.

 

The deal completes May 20.

 





 

 

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  #2483536 14-May-2020 10:15
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Oooooo Devoli wont be happy!!

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  #2483537 14-May-2020 10:16
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so how long till Vocus takes up RouteThis across all of their brands? ;)

 

 

 

also damn, that was quick on updating Vocus section to include Stuff Fibre.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


 
 
 
 


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  #2483540 14-May-2020 10:31
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Interesting timing what with NZME trying to buy stuff.co.nz and rumours of stuff's parent company wanting to ditch it...


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  #2483550 14-May-2020 10:47
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For some (stupid) reason, my brain links the quality of Stuff's "news" reporting with how I'd expect their internet service to perform..

 

I know there's no reason to think this at all 😂🙃


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  #2483606 14-May-2020 11:11
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I've been quite happy with stuff fibre - can't complain about $90/mo gigabit with public IPv4 & IPv6 (not a "1 year only" introductory price).  Performance is fine.  Their router isn't great and it couldn't pass gigabit without them walking me through a firmware upgrade.

 

I guess I should buy the fixed price static IP before vocus comes along and turns them into a clone of Slingshot/orcon who seem to be identical apart from the logo...


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  #2483618 14-May-2020 11:27
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I guess I should buy the fixed price static IP before vocus comes along and turns them into a clone of Slingshot/orcon who seem to be identical apart from the logo...

 

 

I wouldn't bother... unless the Devoli IP allocation was part of the deal it's going to change when they transfer it all across to Vocus.

 


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  #2483619 14-May-2020 11:29
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if i wanted to be with Orcon/Slingshot i wouldnt have moved to Stuff😒





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  #2483620 14-May-2020 11:29
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Four years, plenty of marketing and 20,000 customers to show for it.

 

Revenue has got to be c$20m pa (based on ARPU of $90/mth) which is not shabby but IIRC from its parents accounts its never turned a profit?

 

 

 

Unsurprisingly we've got past the 3 year mark and management have decided its not going to hit its return hurdles so time to exit.


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  #2483621 14-May-2020 11:43
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chevrolux:



I guess I should buy the fixed price static IP before vocus comes along and turns them into a clone of Slingshot/orcon who seem to be identical apart from the logo...



I wouldn't bother... unless the Devoli IP allocation was part of the deal it's going to change when they transfer it all across to Vocus.




Not worried about keeping the actual IP, just not being charged $10/mo. Hey, Vocus might do static v6 prefixes too!

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  #2483628 14-May-2020 11:54
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Hi all, your Stuff Fibre plans will continue as is. We'll look to take some of the best things that Stuff does and introduce them to Vocus, and visa versa ... far too early to share any details - the deal completes next week so we don't have the keys yet. We are always super open to feedback from Geekzone, so keen to hear your thoughts on the good, and the not so good ...





Head of Communications
Vocus NZ


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  #2483670 14-May-2020 12:53
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as long as you dont put the 30 day notice on Stuff customers when they want to leave.





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  #2483850 14-May-2020 15:46
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I notice Stuff Fibre has an option of buying a Premium Router in the form of an Asus RT-AC86U, would be good if all the other Vocus ISPs had an option to do something similar.

 

When I switched over to Slingshot I declined the Netcomm router based on poor reviews I found.


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