I live in Half Moon Bay, Auckland and I've just moved to the Orcon+ network hoping to get some improved speeds. Right now I'm barely getting 0.9Mb downstream and 0.8Mb upstream. I've spent countless hours on the phone with Orcon's support staff to no avail. I understand that I'm quite far from the exchange but after comparing my line specs to other people with similar specs they are all getting at least 2Mb.
My specs:
Downstream rate: 902 kbps
Upstream rate: 835 kbps
PPPoE pass-through: Disabled
ADSL Line
Status: Cable connected
Line mode: ADSL2+
Maximum line rate 868 kbps (upstream)
Noise margin: 5.6 dB (upstream)
Line attenuation: 49.6 dB (upstream)
Output power: 14.5 dBm (upstream)
I had a tech come and visit my place and they say that this is the best they can do (the above speeds are actually a bit slower than the original speeds I got when I was first connected about a month ago, upstream was around 1Mb and downstream about 0.95Mb). They said that theres a fibre connected cabinet about 100m away from my place but I can't be connected to it because Orcon doesn't have its equipment installed. Should I switch Xtra's ADSL plan in the hopes of improving my speeds? I spoke to a friend who works for Telecom's data management department and he said that his dad was connected to this same cabinet and was getting 4.5Mb downstream?
I am very disillusioned with the speeds I am currently getting and just wonder (or rather hope) if I should be getting something slightly better given my specs?
I should also mention that I have a dedicated ADSL jack installed and only 1 phone connected.