Excellent renewal experience for our home broadband

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Excellent renewal experience for our home broadband

jawnbc

159 posts

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#272819 17-Jul-2020 17:52

Having had to wrestle a bit with 2Degrees over losing a discount, this year I merely messaged them through the website. They offered to maintain both my $10 bundle discount and $10 discount for a 12 month terms. And, the plan price has dropped by $5 a month - so we'll pay $86 a month rather than $91. Sweet!

Now we just need hyperfibre (here in New Windsor Auckland) :) :)

nztim

3829 posts

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TEAMnetwork

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#2524969 17-Jul-2020 20:06

need Hyperfibre ? :) What is your average traffic utilisation?

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

Tracer

343 posts

Ultimate Geek

#2524975 17-Jul-2020 20:29

Want hyperfibre. It's been available in our area for a while but still waiting on 2d as well.

jawnbc

159 posts

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#2525077 18-Jul-2020 10:24

You seem to be aiming to apply an evidence-based approach to defining "need". I reject this. :)

nztim: need Hyperfibre ? :) What is your average traffic utilisation?

SATTV

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#2525164 18-Jul-2020 13:19

nztim: need Hyperfibre ? :) What is your average traffic utilisation?

The need is to have the best speedtest results on Geekzone ;-)

John ( Also in New Windsor )

I know enough to be dangerous

chevrolux

4962 posts

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Inactive user

#2525184 18-Jul-2020 14:10

Hahaha.... this sums up NZ consumer broadband nicely....

Customer is worried about $5/month on the bill, but also wants the service to be 4x faster. Amazing lol.

Dratsab

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#2525254 18-Jul-2020 15:50

Hyperfibre would be nice, >3k on a router to support it not so much. Then there'd be switches to upgrade, cat5 cabling to replace, new nic's etc... :-)

jawnbc

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#2525266 18-Jul-2020 16:41

You are wrong. I *want* my broadband either to be free or that I be paid to use it. But I don't *expect* either. It's the same with any utility that's been dumped into a bogus "market" when the price differentiations have little to do with any substantive difference in product. Electricity comes to mind in this regard in NZ...

chevrolux: Hahaha.... this sums up NZ consumer broadband nicely....

Customer is worried about $5/month on the bill, but also wants the service to be 4x faster. Amazing lol.

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jawnbc

159 posts

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#2525267 18-Jul-2020 16:42

Howdy neighbour!

SATTV:

nztim: need Hyperfibre ? :) What is your average traffic utilisation?

The need is to have the best speedtest results on Geekzone ;-)

John ( Also in New Windsor )

toejam316

1466 posts

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#2525363 18-Jul-2020 23:09

jawnbc:

It's the same with any utility that's been dumped into a bogus "market" when the price differentiations have little to do with any substantive difference in product. Electricity comes to mind in this regard in NZ...

If you think that's the case with ISPs, I invite you to use one of the many dirt cheap options, such as MyRepublic. You'll soon find that actually, maybe there are factors that help differentiate between providers. For further research, look into how Vodafone, Spark, Vocus and 2Degrees handle their national and international transit and peering arrangements. There's certainly some notable differences, if you're doing anything more than looking at Facebook.

Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.

cokemaster

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#2525525 19-Jul-2020 11:03

Good to hear. I’ve had a similar experience having been with Spark for over a decade - however after personally witnessing unethical behaviour, I decided to test the waters with 2 Degrees. I was very impressed with both their retail and contact centre teams and felt very looked after.

They offered some sharp pricing, not exactly the cheapest but when you consider the features, customer service and pricing - I’m very happy with their offerings and look forward to renewing when my broadband contract lapses.

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