Wifi calling. Prepay? Nokia 7.2 support?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Wifi calling. Prepay? Nokia 7.2 support?

gzt

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#273089 3-Aug-2020 19:03

Spark does not yet have wifi calling/SMS. Considering 2d. A couple of questions.

Is wifi calling available on prepay?

I see a limited list of phones are supported. Is it likely to work on Nokia 7.2 purchased from Spark?

I noticed for the India rollout 7.2 is supported by one carrier and not the other for some reason.

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#2533980 3-Aug-2020 19:20

@gzt All 2degrees mobile customers have access to Wi-Fi calling

Get a Prepaid SIM card and test Wi-Fi calling some imported handsets have worked

wibble

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#2534210 4-Aug-2020 05:25

Yes to prepay. 99% sure it’s a no to a Spark handset (running spark firmware).

morganbrowne

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#2534240 4-Aug-2020 08:53

Hi!

You'll probably find this link helpful: https://www.2degreesmobile.co.nz/help-and-support/mobile/getting-started/using-your-current-phone-with-2degrees/

Cheers,

Morgan Browne - 2degrees Social & Digital Media Manager.
I'm in the comms team. If you would love some help from our 100% Kiwi-based customer care team, please call them on 0800 022 022.

gzt

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#2760359 15-Aug-2021 21:50

One year later : ). Trying a 2D prepay card on a Nokia 7.2 purchased from Spark.

When I'm connected to WiFi and I try to make a wifi call - Android says "connect to a wireless network to make a call". Well, yeah I already am and it's a good one too.

I have played with a few settings. Can't seem to get past this message. Any random suggestions or hints are welcome.

jamesrt

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#2760400 16-Aug-2021 09:28

gzt: Any random suggestions or hints are welcome.

Buy another phone?

Seriously, I too am a Nokia 7.2 owner, and this device is very much a dead duck in the NZ market.

I've asked a few times about getting VoLTE support for the Nokia 7.2 on Spark/Skinny; and apparently it's "in the backlog"; but I don't see it being a priority to anyone.

The Covid App Android stats that were published on GitHub a while ago indicates out of the 1,139,139 android devices that were registered at the time, only 751 were Nokia 7.2 devices; which is < 0.1% of the market - i.e. I can fully understand why the Telcos and their partners are not putting the effort into certifying this device. (In fact, judging by the number of long term software bugs that are all over the Nokia forums, I doubt Nokia/HMD ever took it seriously either).

Pity, as I'd like the "shiney toys" too; but at this stage I'm resigned to it being unlikely to ever happen; and yes, if I hadn't already gone over my "wife tolerance limit" for new toys this year (**cough** 2nd ticwatch **cough**), I'd be taking my own advice.

morganbrowne

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#2760412 16-Aug-2021 09:51

Hi there, this link should have the info you need for everything WiFi calling :) https://www.2degrees.nz/help/mobile-help/calling-features/phones-compatible-with-volte-and-wifi-calling

Morgan Browne - 2degrees Social & Digital Media Manager.
I'm in the comms team. If you would love some help from our 100% Kiwi-based customer care team, please call them on 0800 022 022.

old3eyes

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#2760781 16-Aug-2021 16:04

morganbrowne:

Hi there, this link should have the info you need for everything WiFi calling :) https://www.2degrees.nz/help/mobile-help/calling-features/phones-compatible-with-volte-and-wifi-calling

Only 4 brands of phones there and no Nokia. I wonder if you buy a new phone from Spark, Voda or the likes of PB Tech weather it will work on 2D WiFi Calling or only phones purchased from them.

Regards,

Old3eyes

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#2760787 16-Aug-2021 16:23

@old3eyes I have seen many imported phones work on WiFi calling that are on the approved list

gzt

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#2760836 16-Aug-2021 17:55

morganbrowne: Hi there, this link should have the info you need for everything WiFi calling :)

https://www.2degrees.nz/help/mobile-help/calling-features/phones-compatible-with-volte-and-wifi-calling

Thanks @morganbrowne, does this mean the phone must support voLTE as jamesrt suggests?

lxsw20

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#2760842 16-Aug-2021 18:46

I'd expect so, otherwise how would it do a hand off if you walked away from home wifi and onto a cell tower

gzt

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#2760844 16-Aug-2021 18:51

jamesrt:
gzt: Any random suggestions or hints are welcome.
Buy another phone?

I will consider this. Any idea if Pixel 4 / 4a / 5 will work?

I prefer Android os without the usual OEM things. That's the reason I have a Nokia. The brands on the compatible list: Huawei, Oppo, Samsung, iPhone. None of those offer that to my knowledge.

The Fold 3 is tempting me all the same. Pixel 6 is too far away.

Maybe another way of looking at this temporarily. What's the cheapest compatible phone I can get? ; ).

gzt

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#2760847 16-Aug-2021 18:54

lxsw20: I'd expect so, otherwise how would it do a hand off if you walked away from home wifi and onto a cell tower

In my case not an issue. It's a long walk. If handoff was impossible I'd be perfectly 100% happy. Point taken tho.

jamesrt

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#2761257 17-Aug-2021 09:14

gzt:
I prefer Android os without the usual OEM things. That's the reason I have a Nokia. The brands on the compatible list: Huawei, Oppo, Samsung, iPhone. None of those offer that to my knowledge.

The really frustrating thing is the Nokia 7.1 is on the list for Spark/Skinny; but not the 7.2

I'm unsure how the software between those two models could possibly vary that much with respect to VoLTE - which I'd expect to be an entirely-in-software thing...

old3eyes

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#2761264 17-Aug-2021 09:26

jamesrt:

gzt:
I prefer Android os without the usual OEM things. That's the reason I have a Nokia. The brands on the compatible list: Huawei, Oppo, Samsung, iPhone. None of those offer that to my knowledge.

The really frustrating thing is the Nokia 7.1 is on the list for Spark/Skinny; but not the 7.2

I'm unsure how the software between those two models could possibly vary that much with respect to VoLTE - which I'd expect to be an entirely-in-software thing...

Which is interesting in that the 7.1 was released in October 2018 and the 7.2 in September 2019

Regards,

Old3eyes

gzt

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#2763245 19-Aug-2021 19:57

@morganbrowne as a temp thing I'm interested to know the three lowest cost phones available for purchase from 2D supporting wifi calling.

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