VOIP issues on phone call

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › VOIP issues on phone call

Stu1

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#273090 3-Aug-2020 19:42

Recently when using a panosonic phone through orcons modem on a gigabyte plan, the phone call keeps dropping sound I can hear the caller but they can’t hear me. If I hang up and call back it works ok. I haven’t had any problems with this before on Vodafone but only since switching to orcon. Has anyone else has this problem?

SATTV

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#2534072 3-Aug-2020 21:24

My parent are with slingshot and have the Netgear router with uniden cordless phones, about half the time when he calls me I can not hear him but he can hear me.

If I hang up and call back ( 2DM ) it works fine.

He does not call my mobile a lot but had had to over the past week and I have noticed the issue.

Calls to my 2talk number seem ok.

I have not raised the issue with Slingshot yet but sounds like a similar issue.

John

I know enough to be dangerous

Stu1

1769 posts

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Subscriber

#2534082 3-Aug-2020 21:28

SATTV:

My parent are with slingshot and have the Netgear router with uniden cordless phones, about half the time when he calls me I can not hear him but he can hear me.

If I hang up and call back ( 2DM ) it works fine.

He does not call my mobile a lot but had had to over the past week and I have noticed the issue.

Calls to my 2talk number seem ok.

I have not raised the issue with Slingshot yet but sounds like a similar issue.

John

its a weird one using the orcon modem doesn’t happen all the time will log a support ticket tomorrow cheers