Stuff fibre switch over

Forums › Vocus (including Slingshot, Orcon, Flip, Stuff Fibre and CallPlus) › Stuff fibre switch over

deadlyllama

1012 posts

Uber Geek

#273165 8-Aug-2020 14:02

Just got an email saying my Static IP changes on the 8th of September so I guess that's when Stuff cuts over to Vocus infrastructure.

Wonder if I can talk them into static IPv6 while they're at it..

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decibel

56 posts

Master Geek

#2536786 8-Aug-2020 18:56

Exactly - in fact, why aren't ALL IPv6 addresses static?

After all, there is no shortage of them.

Dochart

197 posts

Master Geek

#2536791 8-Aug-2020 19:25

Does this mean they will get rid of the Stuff Fibre speed test server in Auckland and use the Vocusgroup NZ speed test servers instead?

Sounddude

I fix stuff!
1845 posts

Uber Geek

Trusted

Vocus

Lifetime subscriber

#2537671 10-Aug-2020 10:04

decibel:

Exactly - in fact, why aren't ALL IPv6 addresses static?

After all, there is no shortage of them.

Statics are guaranteed not to change if you move house etc.

While Dynamic IPV6 is generally sticky, if you move house or region you will get a new range. This is to help with CDN routing etc.

Sounddude

I fix stuff!
1845 posts

Uber Geek

Trusted

Vocus

Lifetime subscriber

#2537673 10-Aug-2020 10:05

Wonder if I can talk them into static IPv6 while they're at it..

Its on the roadmap.

We plan to give a /48 static with every ipv4 static.

Dynamics are /56's

whizbang

31 posts

Geek

#2543099 17-Aug-2020 16:50

Hi,

Will it still be possible to request a static IP address after the switch-over is complete for a one-off charge?

Thanks

mike

285 posts

Ultimate Geek

Trusted

#2543111 17-Aug-2020 17:13

Ours switched over around mid day today in Auckland (no static IP).

No notification and not great timing with a short outage.

deadlyllama

1012 posts

Uber Geek

#2543234 17-Aug-2020 21:16

Sounddude:
decibel:

Exactly - in fact, why aren't ALL IPv6 addresses static?

After all, there is no shortage of them.

Statics are guaranteed not to change if you move house etc.

While Dynamic IPV6 is generally sticky, if you move house or region you will get a new range. This is to help with CDN routing etc.

Will you have v6 rolled out by the time I'm cut over (Sept 8)?

blueether

18 posts

Geek

#2543859 18-Aug-2020 17:52

Sounddude:

Wonder if I can talk them into static IPv6 while they're at it..

Its on the roadmap.

We plan to give a /48 static with every ipv4 static.

Dynamics are /56's

Our connection went down for a few min and got a new ipv4 address. I had also just switched to pfsense for firewall/routing and have been pulling my hair out trying to get a ipv6 address on it's wan interface.

I just switched back to the ASUS router and I see that I'm still not getting an ipv6 address

any clues?

blueether

18 posts

Geek

#2543920 18-Aug-2020 19:42

blueether:

I just switched back to the ASUS router and I see that I'm still not getting an ipv6 address

any clues?

I Seem to have an answer from: https://www.geekzone.co.nz/forums.asp?forumid=81&topicid=270542&page_no=1#2542660

What is the ETA on ipv6?

Edit: Location is Pirongia/Waikato

Sounddude:

The Stuff migration to Vocus project beat us before we could complete the ipv6 rollout. You will be back with ipv6 soon.

whizbang

31 posts

Geek

#2560124 8-Sep-2020 10:37

Hi,

Since migrating over to the Vocus network from Devoli, we have suffered a slowdown in reported speed (but one other improvement - see last paragraph).

We had a new fibre install (signing up with Stuff Fibre on a 100/20 plan), and were connected before the migration to the Vocus network from Devoli began. In total we were on the Devoli network for about 10-11 days.

While on the Devoli network, speedtest.net run multiple times on multiple days on various speedtest servers (LAN cable direct connected from a desktop PC to the Asus (stuff fibre supplied) router, LAN cable connection speed at 1Gbps). Results were very consistent give or take slight variation:

94 Mbps down, 23.4 Mbps up. 4 to 6ms latency. - Run multiple times on different days.

Same results achieved when running the test on a new laptop connected over 5Ghz wifi within a few metres of the router.

We were then migrated over to the Vocus network. No outage occurred, I noticed it when running a speedtest, the reported IP came back as being owned by Vocus Communications, not Devoli any longer.

The initial 3-4 days were actually very good from a speed point of view, in fact, an upgrade. We seemed to only have an IPv4 address at that time. Speeds came back as:

109 Mbps down, 23.4 Mbps up. 4 to 6ms latency. - Run multiple times on different speed test servers.

Then, after the initial 3-4 days, something changed. I think it may have been around the same time we found we had now started to be allocated an IPv6 address as well as IPv4.

Speedtests have now (for around 1 week+ and continuing) slowed down to the following consistently, no matter the speedtest server selected, time of day, etc:

83 Mbps down, 23.4 Mbps up. - latency 4 to 6ms. Run multiple times on different speed test servers, daily.

So it seems, we are now downgraded for speed since being migrated over from Devoli to Vocus on Stuff Fibre.

Are these speeds (83 down, 23.4 up) normal for users on a 100/20 plan on the Vocus network?

(One other observation, on the positive side, credit where credit is due. Zoom meetings on the Devoli network, registered slight packet loss once or twice a minute. Nothing major, but intermittant 2-5% loss once or twice per minute as reported by Zoom. This doesn't occur at all on the Vocus network, which is good, as we do a lot of zoom meetings, and no packet loss is a major plus. It is consistently 0% packet loss. So that is a good point on the Vocus network for us).

borgia

96 posts

Master Geek

#2560456 8-Sep-2020 17:57

FYI, I was quite annoyed my static IP changed, and Stuff refunded my $50 static IP charge with no fuss.

Regards Ivan

neverland

25 posts

Geek

#2560955 9-Sep-2020 12:36

Stuff didn't send a reminder as they said they would on the 7th. I asked yesterday morning whether the change was still going ahead and they said yes, in the evening I asked again and they said the change is now delayed but gave no future date.

I also complained about the "static" IP change but no refund here.

whizbang

31 posts

Geek

#2560961 9-Sep-2020 12:46

So is 84 Mbps down as good as it gets on a 100/20 plan on the Vocus network? We're just a little disappointed at loosing 10Mbps speed after being transferred. What do other people get on the Vocus network with 100/20 plans?

nztim

818 posts

Ultimate Geek

Subscriber

#2560988 9-Sep-2020 13:15

For those complaining about losing/changing of Static IP, do you really think that Vocus are going to keep paying Devoli for your connection so you can keep your current IP? - As long there was plenty of warning what the new static is going to be so you can update any whitelists etc associated with it

neverland

25 posts

Geek

#2561031 9-Sep-2020 14:10

nztim:

For those complaining about losing/changing of Static IP, do you really think that Vocus are going to keep paying Devoli for your connection so you can keep your current IP? - As long there was plenty of warning what the new static is going to be so you can update any whitelists etc associated with it

Of course no one would expect Vocus to do that, the complaint is about paying for a service which is being modified and potentially causing headaches. In my case I'm juggling working from home and having to keep various services somewhat available, I had prepared for the change yesterday and so had to reverse some of that preparation when the change did not occur. Yesterday was actually a good day for me, today and tomorrow I have overseas meetings which are potentially going to be interrupted but because Stuff can't tell me when the change will occur I just don't know.

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