Fibre Very Slow

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Fibre Very Slow

ronw

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#275723 6-Sep-2020 16:27

I have a Sony laptop that I just connected to Internet and it seems very slow. Did a Speedtest and see photo below download is very slow and upload is fast. It is almost if the Speedtest is back to front, Any suggestions? Maybe the CAT5 cable is faulty is all I can think of. I will see if I have a replacement

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clinty

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#2557962 6-Sep-2020 16:34

See this thread

Voyager is being DDoS'd

Voyager just fall over for anyone else? 2020-09-06

Clint

timmmay

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#2557964 6-Sep-2020 16:35

What speed is your plan? What speeds do other computers on your network get? What happens if you try a different cable, ideally a short cable plugged directly into the router?

Jase2985

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#2557982 6-Sep-2020 16:53

i suspect if its not the service outage on voyager then its the device.

but try the windows 10 speedtest app. i was getting 200mbps each way better with that than through a browser.

Scott3

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#2557986 6-Sep-2020 16:59

An issue with cat5 wiring would likely limit you to 100mbps which you are exceeding on your upload.

What's your router? Some routers really struggle to reach higher speeds if you have stuff that uses a lot of resources on such as QOS, PPPoE etc. If you router displays CPU load when logged onto it, watch that while you run a speed test, and see if the load gets high (over 80%).

ronw

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#2557989 6-Sep-2020 17:04

My plan is Orcon Gigantic supposedly 1Gb I have no idea why Chorus chose Voyager to run the SPeedtest as it should have nothing to do with Orcon. I logged into Orcon and ran a speedtest from there and it comes up as per photo below.

timmmay:

What speed is your plan? What speeds do other computers on your network get? What happens if you try a different cable, ideally a short cable plugged directly into the router? Which is the sort of speed that I get on other devices. Have tried different cables and connected directly to Orcon router instead of through a hub. The laptop is terribly slow. I am trying to update Windows 10 with a couple of patches and it has taken over 2 hours. I ditched the cat 5 and went wifi and it let me at least update the windows software but wifi is too slow for anything useful. I am mystified

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Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

ronw

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#2557996 6-Sep-2020 17:18

I don't seem to have the Speedtest on the Sony Laptop though it is on my other devices. But see the test further on when connected directly to Orcon

Jase2985:

i suspect if its not the service outage on voyager then its the device.

but try the windows 10 speedtest app. i was getting 200mbps each way better with that than through a browser.

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

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ronw

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#2557997 6-Sep-2020 17:19

Router is Netcomm NF18ACV

Scott3:

An issue with cat5 wiring would likely limit you to 100mbps which you are exceeding on your upload.

What's your router? Some routers really struggle to reach higher speeds if you have stuff that uses a lot of resources on such as QOS, PPPoE etc. If you router displays CPU load when logged onto it, watch that while you run a speed test, and see if the load gets high (over 80%).

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

Jase2985

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#2557999 6-Sep-2020 17:27

so if you get the fast speed on the same device to a different server whats the issue?

ronw

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#2558006 6-Sep-2020 17:37

I am a little suspicious of the Orcon Measurement. The Internet is very very slow. As I said earlier just running a windows 10 update check took over 2 hours. I disconnected the cable and used wifi and it did it reasonably promptly. I dont want to have to rely on wifi for any work I do on laptop but the device is just so slow for anthing I do. I did try several other speedtests and they all showed download slower than jup;pad which is plain silly. Only Orcon gave me what I would expect to see but trusted yoru supplier to correctly report your internet speed seems a bit of an ask considering I know it is slow in actual usage on this device. I shoudl say it is A Sony Vaio VPCYB16KG with an AMD proc 1.6Ghz 2Gb Ram.

I seem to remember that it used to be faster on WIndows 7 so maybe Windows 10 is a bit too much for it. I might just take an image of igt and dump a Linux version on it one of the small versions and see how it performs.

Jase2985:

so if you get the fast speed on the same device to a different server whats the issue?

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

Talkiet

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#2558010 6-Sep-2020 17:42

ronw:

[snip]I shoudl say it is A Sony Vaio VPCYB16KG with an AMD proc 1.6Ghz 2Gb Ram.[snip]

That's a VERY low end machine now. I would not be surprised if the machine itself is the issue... Performance of any app with a 2G RAM machine will be dicey at best.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

ronw

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#2558016 6-Sep-2020 17:46

Talkiet:

[snip]I shoudl say it is A Sony Vaio VPCYB16KG with an AMD proc 1.6Ghz 2Gb Ram.[snip]

That's a VERY low end machine now. I would not be surprised if the machine itself is the issue... Performance of any app with a 2G RAM machine will be dicey at best.

Cheers - N

I think you may be right. It is a nice device and even has an HDMI output which has proved helpful in meetings. Probably time to retire it and use something else. That is why I wondered how it would go with a Linux like Lubuntu or Peppermint.

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

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#2558044 6-Sep-2020 20:13

Seeing this laptop is at least 10 years old as pointed out, I would say nothing much can be done unless the OP tests this connection with a current PC model.

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