Orcon LLU with Dlink-G604T GEN 1 and random stopping on modem?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon LLU with Dlink-G604T GEN 1 and random stopping on modem?

jackyleunght2002

392 posts

Ultimate Geek

#27917 11-Nov-2008 08:23

Hi Guys

Is there anybody using Dlink-G604T on the Dlink network???

I am having this random disconnection on my modem almost everyday and everytime I have to reset my modem and re-start again.

Well I have 4 computers in my house plus playstation 3 as well. When if I am open at least 3-4 computers and start surfing, then the random disconnection will start to happen.....

I have rang Orcon, they said my modem doesn't support 100% on the orcon ADSL2+ network if I have more than 3-4 computers switch on and advise me to change a new modem to rule out any of the line problems on my connection. (some sort of conflict between the modem and the orcon network?)

As I said to Orcon, prior of joining to Orcon at August 2008, I am with Telecom Go large plan, this random disconnection never happen to me before. so I certainly believe it is not my line fault....

Also, on my current settings
VPI 0
VCI 100
Virtual Circuit: Enable
WAN: PPPoE/PPPoA
Authentication Type: Auto
Connection Type: PPPoA/LLC
MTU 1400
MRU 1492
Default Route: Enable
NAT: Enable
Firewall: Enable
IP control: Dynamic IP

and on my advance setting, then on ADSL button on left, there are so many mode to choose, i orginally choose ADSL2+(Multi-session), then talk to Dlink about this, they tell me to use ADSL(ITUG992.3) they both doing random disconnection to me, now I try with ANSI TI.413 and see what is the outcome now

Thank you guys, and hopefully you help will be able to solve the problem that I am experienced...

old3eyes

9119 posts

Uber Geek

Subscriber

#177266 11-Nov-2008 08:26

Just as a matter of interest. Does this happen when you load up the broadband with downloads over 2mbits in speed or full speed??

Regards,

Old3eyes

Sounddude

I fix stuff!
1928 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#177269 11-Nov-2008 08:43

ADSL compatability is a black art. Your current modem probably worked fine with the Telecom network (thats why they gave away dlink modems), but other networks it might not be as stable.

Borrow a modem and try it, see if it makes a difference.

Orcon sell/hire the Siemens modem, which apparently is good. I have even heard people gaining a few mbit from swapping over too.

jackyleunght2002

392 posts

Ultimate Geek

#177270 11-Nov-2008 08:45

No, i am not downloading any stuff from the torrrent places, just pure website!!!

and No, my modem is not from Telecom, I have brought this modem at the computer shop direct so it should phrase any problem out that the setting not invalid with Telecom network...

kind regards
Jacky

Sounddude

I fix stuff!
1928 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#177277 11-Nov-2008 09:13

I think you misread what I said

Some modem will work fine with Telecoms dslams, where some others dont
some modem will work fine on Orcons Dslams, and some don't, even though they were connected fine to Telecoms dslams

Try a new modem brand.

see what happens.

Spyware

3761 posts

Uber Geek

Lifetime subscriber

#177296 11-Nov-2008 10:16

Please post sync rates, noise margin and attenuation figures. Also the log - which should show disconnection.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

jackyleunght2002

392 posts

Ultimate Geek

#177431 11-Nov-2008 21:54

hihi

sorry for the late reply as I do not have access on internet at work.. here is my detail

ADSL status shows the ADSL physical layer status.

ADSL Firmware Version: 5.00.04.00 - 5.00.03.00 - 5.00.03.00 Annex A - 01.07.2b - 0.52
ADSL Software Version: V3.00B02.NZ.20060711
Line State Connected
Modulation ADSL_ANSI_T1.413
Annex Mode Annex A
Max Tx Power -38 dBm/Hz

Item Downstream Upstream Unit
SNR Margin 2 9 dB
Line Attenuation 57 31 dB
Data Rate 3904 832 kbps

No log available, as the modem froze, i can't even access the 10,1,1,1 control panel... reset the modem, then everything is gone!!!

Jacky

jackyleunght2002

392 posts

Ultimate Geek

#177457 11-Nov-2008 23:23

Hi Sounddude

so whats modem should you recommend me to use??? i have this modem less than 2 years and I don't want to change that fast yet.....

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

dan

1134 posts

Uber Geek

Lifetime subscriber

#177489 12-Nov-2008 08:41

if your modem is freezing ie you cannot access your web interface then that will unlikely be a problem with orcon,

you should definaitly try another modem. (not a Linksys WAG200 tho, this router misbehaves on some orcon llu links)

kerrin

165 posts

Master Geek

#178449 17-Nov-2008 20:18

I have a Dlink-G604T gen II and haven't experianced any issues.

Athlonite

1828 posts

Uber Geek
Inactive user

#179324 22-Nov-2008 01:22

yeah that sounds more like a dying modem than an orcon fault I'd do as suggested and try another modem do you know anyone on an adsl connection you could borrow a modem off of just to see

jackyleunght2002

392 posts

Ultimate Geek

#179380 22-Nov-2008 11:13

hi guys

i have replaced with G604T gen II modem, it is working so far, haven't have any disconnection for the last couple of days

Thanks
Jacky

kerrin

165 posts

Master Geek

#179472 22-Nov-2008 19:26

Jacky, Don't forget to install the latest firmware....

I'm running version V3.02B01T01.NZ.20080827

Good news is that installing the new firmware doesn't affect the router configuration.

jackyleunght2002

392 posts

Ultimate Geek

#179547 23-Nov-2008 07:24

hello kerrin

oh icic about the firmware upgrade, but I don't see the release note about the upgrade,....

Could you please advice me, what have they improve on the modem under the new firmware?

Thanks

Jacky

kerrin

165 posts

Master Geek

#180182 25-Nov-2008 11:54

The release notes are on their website next to the firmware download. From memory it mentions something about ADSL2+ compatability...

Being in the industry I'm a firm believer in keeping the firmware up-to-date - and with DLink love being able to apply without having to reconfigure the router...