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NickMack

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#280878 17-Jan-2021 13:42
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Hi @2degreescare, @morganbrowne;

 

The Christchurch Speedtest server failed in late November, is there any update as to when a replacement/repaired server will be brought back online (appreciate there's been brown/blackout/xmas holidays) ?

 

 

 

 

Nick.

 

 

 

 





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morganbrowne
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  #2637250 18-Jan-2021 11:14
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Hi Nick,

 

Hope you had a great weekend. Our team are still working on this issue to get it resolved, sorry for any inconvenience.

 

Cheers

 

 





Morgan Browne - 2degrees Social & Digital Media Manager. 
I'm in the comms team. If you would love some help from our 100% Kiwi-based customer care team, please call them on 0800 022 022. 




michaelmurfy
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  #2637258 18-Jan-2021 11:38
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It looks like the Los Angeles server is gone too.





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NickMack

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  #2637467 18-Jan-2021 16:02
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michaelmurfy:

 

It looks like the Los Angeles server is gone too.

 

 

 

 

Still seeing it online here - https://smokeping.thenet.gen.nz/smokeping/smokeping.cgi?target=2degreesspeedtest and via going to speedtest.net

 

 

From memory there's a bug in the 'nix speedtest-cli app that sometimes does some funky things..

 

Nick

 

 

 

 







NickMack

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  #2637604 18-Jan-2021 22:27
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morganbrowne:

 

Hi Nick,

 

Hope you had a great weekend. Our team are still working on this issue to get it resolved, sorry for any inconvenience.

 

Cheers

 

 

 

 

Thanks @Morganbrowne - Are you able to offer any timelines, or know when you maybe in a position to?

 

Nick





hio77
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  #2637613 18-Jan-2021 22:39
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michaelmurfy:

It looks like the Los Angeles server is gone too.


You need to test to it more often. It's blocking you due to lack of use ;)




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michaelmurfy
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  #2637643 19-Jan-2021 01:41
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hio77:
You need to test to it more often. It's blocking you due to lack of use ;)

 

Wish that was the case. It was a Speedtest site bug where the LA Speedtest would only show when I fully typed "2degrees"...

 

 

 





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morganbrowne
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  #2637838 19-Jan-2021 10:32
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Hey @nickmack 

 

Should be in a position to offer updates end of next week

 

 

 

Cheers





Morgan Browne - 2degrees Social & Digital Media Manager. 
I'm in the comms team. If you would love some help from our 100% Kiwi-based customer care team, please call them on 0800 022 022. 


 
 
 

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NickMack

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  #2638078 19-Jan-2021 13:05
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morganbrowne:

 

Hey @nickmack 

 

Should be in a position to offer updates end of next week

 

 

 

Cheers

 

 

 

 

Thanks Morgan.





hio77
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  #2638088 19-Jan-2021 13:11
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michaelmurfy:

 

hio77:
You need to test to it more often. It's blocking you due to lack of use ;)

 

Wish that was the case. It was a Speedtest site bug where the LA Speedtest would only show when I fully typed "2degrees"...

 

 

That's not a bug, it's a feature ;)

 

also seems like a murfy problem not a speedtest problem

 





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


NickMack

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  #2643825 28-Jan-2021 21:13
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NickMack:

 

morganbrowne:

 

Hey @nickmack 

 

Should be in a position to offer updates end of next week

 

 

 

Cheers

 

 

 

 

Thanks Morgan.

 

 

 

 

Hi @morganbrowne,

 

 

 

I thought I'd follow up since it's now the 'end of next week', is there an update on this?

 

 

 

Nick





NickMack

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  #2658924 18-Feb-2021 12:17
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morganbrowne:

 

Hey @nickmack 

 

Should be in a position to offer updates end of next week

 

 

 

Cheers

 

 

Hi @morganbrowne,

 

Is there any update please?

 

Nick.





MrGadget
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  #2669501 7-Mar-2021 14:57
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Any update on this? The Christchurch server still seems to be down.

 

Cheers

 

Neil


jarledb
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  #2669519 7-Mar-2021 16:15
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Pinging @morganbrowne 





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Mahon
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  #2669783 8-Mar-2021 08:06
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The sound of silence. 


morganbrowne
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  #2669965 8-Mar-2021 11:44
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Hi guys, sorry for the delay

 

I've flicked a message to the team who look after this and will come back to you when I hear back

 

 





Morgan Browne - 2degrees Social & Digital Media Manager. 
I'm in the comms team. If you would love some help from our 100% Kiwi-based customer care team, please call them on 0800 022 022. 


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