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rudiduc

8 posts

Wannabe Geek


#28273 24-Nov-2008 20:21
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I received a letter in my mailbox from Orcon that says I can sign up to Orcon+ network.  When I phone to sign up they tell me sorry only ADSL1 available where I stay.  Orcon marketing must've messed up sending me the mail. 

Problem is I'm currently on xnet on ADSL2+ service.  Apparently there might be or is a cabinet in my building or street or something.  How come xnet can give me adsl2+ ?  Are they using telecom to provide me with the adsl2+ service?  Or have orcon just not updated their system yet that I can actually get Adsl2+ ?

Anybody here in grafton with on Orcon with Adsl2+ ?

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duncanblair
248 posts

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  #180121 25-Nov-2008 05:02
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Hi rudiduc,

We provide our ADSL2+ service from our own MSAN's installed in unbundled exchanges around Auckland. Unfortunately some customers (it looks like you are one of them) are fed from roadside cabinets, which means we aren't able to connect you to our equipment in the exchange.

Xnet will be providing you with Telecom Wholesale broadband - fed from that roadside cabinet. If you signed up with us you would also get Telecom Wholesale ADSL2+, it would be fed from that same cabinet, but we are unable to provide you with our own unbundled ADSL2+ broadband (fed from the exchange). The only reason we generally stick to Telecom Wholesale broadband = ADSL1 is because they haven't upgraded a lot of their equipment yet, therefore it is a simpler message as we can be sure that we can deliver ADSL1.

Hope that makes sense.

 
 
 

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willnz
573 posts

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  #180126 25-Nov-2008 07:27
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In short, if you signed up with Orcon, you would get ADSL2+, but it would be provided using Telecom equipment as it presently is through WxC/Xnet, rather than through Orcon's own equipment.

You also won't be able to sign up for their Orcon+ plans. The plans you can sign up for are here.

BTW Duncan, since when are you "trusted"? Tongue out

rudiduc

8 posts

Wannabe Geek


  #180131 25-Nov-2008 08:04
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Thanx.  I thought it must be something like that.

It would've been nice if they just told me this when i phoned.



old3eyes
9008 posts

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  #180133 25-Nov-2008 08:23
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duncanblair: Hi rudiduc,

We provide our ADSL2+ service from our own MSAN's installed in unbundled exchanges around Auckland. Unfortunately some customers (it looks like you are one of them) are fed from roadside cabinets, which means we aren't able to connect you to our equipment in the exchange.

Hi Duncan.

 

What happens to those of us on LLU when Telecom  extends the roadside cabinet  out to where we live and cut off the coper cable back to the local exchange.  Will we have to revert back to preLLU broadband and fone serve to remain on Orcon??   I believe where I live it due about 2010..





Regards,

Old3eyes


duncanblair
248 posts

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  #180134 25-Nov-2008 08:28
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willnz:
BTW Duncan, since when are you "trusted"? Tongue out


I don't know how that happened, but the bar is obviously pretty low if you are trusted as well :P

duncanblair
248 posts

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  #180137 25-Nov-2008 08:39
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old3eyes:
What happens to those of us on LLU when Telecom  extends the roadside cabinet  out to where we live and cut off the coper cable back to the local exchange.  Will we have to revert back to preLLU broadband and fone serve to remain on Orcon??   I believe where I live it due about 2010..


A very good question, I am glad you asked.

Currently what is happening is that customers are remaining connected to the exchange, but this isn't ideal as when the roadside cabinet is fired up it will affect the speed of those fed from the exchange. If customers speeds are affected to the point that the connection becomes unusable then we have to move them back to a wholesale connection so that they are fed from the new cabinet.

However, very soon we will be able to utilise the Sub Loop Extension Service (or SLES for short) to continue to provide unbundled connectivity to customers like yourself. Last I heard we expect to be connecting customers using the SLES very early next year.

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