What is excessive use?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › What is excessive use?

ToucanSam

25 posts

Geek

#285809 18-May-2021 23:10

Hey team,

I've realized that due to a bad hard drive (long story, am quite sad) a bunch of things I run from home have been downloading and redownloading their data over and over and over for the last few days non-stop.

It's not unusual for me to hit ~4TB/month of usage, but I've used 5TB in the last two days because of "oh it failed, let me try again". Which in all fairness is what I planned. I just never planned for a never ending loop.

Does anyone think 2degrees is going to care if my usage is absolutely through the roof this month? The drive I had issues with had ~10TB of data on it so somewhere in that neighborhood... I guess? Now that (I think) I've fixed the issue. 🤦‍♂️

Perfectly happy to rate limit or cap myself, but if no one cares... should I? I know my account is *technically* unlimited but I've generally had pretty good service with 2degrees and would prefer not to anger the network management gods.

Thoughts?

antonknee

1133 posts

Uber Geek

#2709380 19-May-2021 01:21

On endless mobile? On UFB? Fixed wireless (silly question seeing as that’s a capped product)? Answer will be very different for UFB vs mobile.

2degrees’ Ts & Cs for fixed line broadband state: “Fair Use No fair use policies apply to our broadband plans.”

K8Toledo

1014 posts

Uber Geek

#2709385 19-May-2021 06:39

If they cared you would know.

Spark's fair use policy for Metro 4G plans is: bust 300GB three months in a row expect a letter and a change of plan. I've hit 400GB on metro before.

On Spark Fibre I know of someone who eats up around 20TB so I think you'll be OK.

ToucanSam

25 posts

Geek

#2709389 19-May-2021 07:13

Crap. UFB. Sorry.

I did see the fair use thing in the terms but... *shrug*

I guess chorus is making 8GB/sec available so they're going to have to deal with a lot more than I can push now? 😄

duffles

100 posts

Master Geek

Trusted

2degrees

#2709473 19-May-2021 09:02

This isn't a company line but from my experience, unlimited is unlimited.
If you haven't heard from us, it's probably safe to assume you're all good. If it looked like you were DDoSing or something, you would've noticed your connection go down and you'd get a call to check in on what's going on.

Personally, there was a period when I'd chew through ~2TB/month when I was living in a flat with 3 other geeks.. 😅 A lot of steam downloads, backing up work data and whatnot, it all adds up.

ToucanSam:

Perfectly happy to rate limit or cap myself, but if no one cares... should I? I know my account is *technically* unlimited but I've generally had pretty good service with 2degrees and would prefer not to anger the network management gods.

Thoughts?

In my mind, "fair use" would mean that if you were nailing 5+TB/month constantly, we'd probably ask if you want a Biz product or something since that's a heck of a lot of data for a consumer account.
Reasonably sure that the network management gods would tip their hat to you and mourn hard drive issues alongside you..

Cheers

They say he carved that spoon himself.. From a bigger spoon..
Any comment made here is my own and should not be taken as that of my employer. You've seen one of these statements before.

Lorenceo

904 posts

Ultimate Geek

Trusted

#2709828 19-May-2021 20:45

duffles:

This isn't a company line but from my experience, unlimited is unlimited.

Can also confirm unlimited is unlimited. I wouldn't lose any sleep over it.

NickMack

962 posts

Ultimate Geek

Trusted

Lifetime subscriber

#2709832 19-May-2021 20:51

Lorenceo:

duffles:

This isn't a company line but from my experience, unlimited is unlimited.

Can also confirm unlimited is unlimited. I wouldn't lose any sleep over it.

:-) I recall talking about a specific customers usage while I worked there...

Nick

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

sparkz25

750 posts

Ultimate Geek
Inactive user

#2709840 19-May-2021 21:08

NickMack:

:-) I recall talking about a specific customers usage while I worked there...

Nick

How many TB was it for that month?

One of our customers was managing to use around 25-30TB a month

Equinox IT

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NickMack

962 posts

Ultimate Geek

Trusted

Lifetime subscriber

#2709845 19-May-2021 21:16

sparkz25:

NickMack:

:-) I recall talking about a specific customers usage while I worked there...

Nick

How many TB was it for that month?

One of our customers was managing to use around 25-30TB a month

Won't say, but not dissimilar :-)

Nick

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

SomeoneSomewhere

1802 posts

Uber Geek

Lifetime subscriber

#2709889 19-May-2021 23:07

2Degrees says the biggest *mobile* user used 108TB in a year, and 'some of the fixed line stats are huge'.

I think a few TB in a few days is not going to get you any upset calls.

https://www.geekzone.co.nz/forums.asp?forumid=85&topicid=254277&page_no=1#2290502

darthmeow

101 posts

Master Geek

#2711729 23-May-2021 14:22

I personally tend to average 1-1.5TB a month for my household. 2TB if I've got the server for a local LAN party group I do admin stuff for plugged in and I'm updating the steam/epic/insertgameservicehere cache VM.

To think I thought my usage was excessive but obviously not!

ToucanSam

25 posts

Geek

#2711770 23-May-2021 16:53

Thanks for all the feedback folks. Definitely feel better.

With Chorus putting in 8GB/sec lines to the home, they'd have to deal with much higher bandwidth that what I'm using currently.

That said, I just wanted to make sure it was all good. Even 4TB/month for me is high so hearing that there are a bunch of other people doing +20TB monthly on a regular basis puts my data to shame. And is quite comforting that a once off isn't going to make anyone mad.

More than anything I was expecting a phone call from someone to say "Hey, your usage has massively changed overnight. You might want to update your antivirus." or something along those lines.