Mobile Outage 10 Sep 21

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Mobile Outage 10 Sep 21

Ge0rge

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#289517 10-Sep-2021 11:30

Had a power cut this morning from around 0245 until 0730. Mobile data worked up until around 0709 then dropped out - figured it was the tower running out of juice. However, when the power came back, the mobile didn't.

Phone says H+, which is normal for here, but no websites load and can't make any calls.

Tried forcing roaming to Vodafone, no luck their either.

Nothing on the Network status page for South Wairarapa though.

timmmay

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#2775916 10-Sep-2021 11:34

Might be worth putting "mobile" in the title.

Stu

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#2775919 10-Sep-2021 11:38

Amended title

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

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Stu

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#2775920 10-Sep-2021 11:42

Does it still latch on to the network and show 'H+' when you reboot the phone? Almost like the radio network is up, but whatever is feeding the site is the issue.

People often mistake me for an adult because of my age.

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Oblivian

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#2775936 10-Sep-2021 12:15

Waiararapa been slammed since last night. And news reporting now multiple downed services.

It's more than likely an issue further uipstream.

Ge0rge

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#2775937 10-Sep-2021 12:16

Stu:
Does it still latch on to the network and show 'H+' when you reboot the phone? Almost like the radio network is up, but whatever is feeding the site is the issue.

Apologies, I had mobile in my head too...

Yup, still does it with a reboot. Have wandered down to my olds place - 700m or so away, and his phone is doing the same with 2D, her phone with Spark isn't.

Currently in Greytown, where things are working fine on 2D.

Stu

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#2775939 10-Sep-2021 12:21

As above, multiple services down in the Wairarapa. Hopefully damage isn't too severe.

ETA: It would certainly help if someone could update that Network Status page to reflect this.

People often mistake me for an adult because of my age.

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Ge0rge

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#2776014 10-Sep-2021 13:07

Yeah, there's a slight breeze blowing at the moment.

Interestingly enough - Vodafone seem to have their stuff back in one sock. I'm back home and forcing the phone to roam to VF gives me a working connection, where as it didn't a couple of hours ago.

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KiwiSurfer

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#2776070 10-Sep-2021 15:12

2degrees have turned off Vodafone roaming in many places so I wasn't surprised that forcing roaming on Vodafone didn't work for you earlier. Wonder if they've temporarily brought back the roaming arrangement to cover some issues on their end in your area.

c0ld

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#2776155 10-Sep-2021 18:20

It's the one regional area still live with the ability to roam. Should be shut off this or next month.