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NickMack

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#290265 30-Oct-2021 15:48
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Hiya,

 

Since about ~6pm yesterday (29th of Oct) I’ve been seeing a heap of packet loss to www.google.com (both ipv4 & 6) - Has anyone else noticed/experiencing it?

 

U:\>tracert -6 www.google.com

 

 

 

Tracing route to www.google.com [2404:6800:4006:80a::2004]

 

over a maximum of 30 hops:

 

 

 

  1     1 ms    <1 ms     2 ms  2406:e001:1:6801::1

 

  2     2 ms     4 ms     2 ms  2406:e000:2801:27::1

 

  3    41 ms    43 ms    67 ms  2406:e000:400::2

 

  4    45 ms    46 ms    47 ms  2406:e000:400::3

 

  5     *        *        *     Request timed out.

 

  6    43 ms    43 ms    42 ms  2001:4860:0:1::1869

 

  7     *        *        *     Request timed out.

 

  8     *        *        *     Request timed out.

 

  9     *        *        *     Request timed out.

 

10     *        *        *     Request timed out.

 

11     *        *        *     Request timed out.

 

12     *        *        *     Request timed out.

 

13     *        *        *     Request timed out.

 

14     *        *        *     Request timed out.

 

 

 

U:\>tracert -4 www.google.com

 

 

 

Tracing route to www.google.com [172.217.167.68]

 

over a maximum of 30 hops:

 

 

 

  1     1 ms    <1 ms    <1 ms  thenet01.thenet.gen.nz [192.168.0.1]

 

  2     3 ms     2 ms     2 ms  12.7.69.111.static.snap.net.nz [111.69.7.12]

 

  3    44 ms    46 ms    42 ms  xe-0-0-2-0.eqx.snap.net.nz [111.69.56.2]

 

  4    41 ms    42 ms    42 ms  peer-google.snap.net.nz [111.69.56.3]

 

  5    41 ms    42 ms    43 ms  108.170.247.81

 

  6    44 ms    44 ms    43 ms  209.85.247.133

 

  7    42 ms    43 ms    43 ms  syd15s06-in-f4.1e100.net [172.217.167.68]

 

 

 

Trace complete.

 

 

 

 

 

https://smokeping.thenet.gen.nz/smokeping/smokeping.cgi?target=Offnet.googlecomcb

 

https://smokeping.thenet.gen.nz/smokeping/smokeping.cgi?target=Offnet.googlecom

 

https://smokeping.thenet.gen.nz/smokeping/smokeping.cgi?target=Offnet.googlecomv6

 

Nick.

 

 





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NickMack

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  #2804584 31-Oct-2021 11:03
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Update from today ..

 

 

 







ssamjh
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  #2805713 1-Nov-2021 20:07
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I'm noticing some packet loss in Discord in the evenings to the Sydney servers. (2degrees)

 

Seems to be Google Cloud I think. Apex had packet loss too.

 

 

 

No stats to back it up though.





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timmmay
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  #2805735 1-Nov-2021 20:41
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2degrees fiber, ethernet, haven't seen any problems. I ran these commands

 

ping -t -6 google.com

 

ping -t -4 www.google.com

 

Here's the summary of running the commands for 10 mins or so

 

IP4

 

Ping statistics for 142.250.66.228:
    Packets: Sent = 839, Received = 839, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 34ms, Maximum = 76ms, Average = 36ms

 

IP6

 

Ping statistics for 2404:6800:4006:804::200e:
    Packets: Sent = 790, Received = 789, Lost = 1 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 34ms, Maximum = 67ms, Average = 36ms




NickMack

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  #2805915 2-Nov-2021 08:54
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timmmay:

 

2degrees fiber, ethernet, haven't seen any problems. I ran these commands

 

ping -t -6 google.com

 

ping -t -4 www.google.com

 

Here's the summary of running the commands for 10 mins or so

 

IP4

 

Ping statistics for 142.250.66.228:
    Packets: Sent = 839, Received = 839, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 34ms, Maximum = 76ms, Average = 36ms

 

IP6

 

Ping statistics for 2404:6800:4006:804::200e:
    Packets: Sent = 790, Received = 789, Lost = 1 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 34ms, Maximum = 67ms, Average = 36ms

 

 

 

 

Hiya, Raised to 2degrees NOC yesterday, they are investigating, I'm still seeing it today.

 

 

Nick.





timmmay
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  #2805921 2-Nov-2021 09:08
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No loss again from different PC on same network. Have you tried turning it off and then on again? ;)


NickMack

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  #2805924 2-Nov-2021 09:14
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Maybe you should, as 2d are seeing the same :-)





timmmay
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  #2805928 2-Nov-2021 09:18
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I think maybe I'll leave it on then! Might be geographic, load based, or just good luck.


 
 
 

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NickMack

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  #2805931 2-Nov-2021 09:22
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It could be based on routing paths out of the country based on geography.. yes...





NickMack

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  #2806609 3-Nov-2021 10:31
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Good news, issue resolved at 8:10am this morning.

 

 

 

 

 

Nick

 

 





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