7490 Mesh Master 7530 Repeater

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 7490 Mesh Master 7530 Repeater - Super slow

Subway

45 posts

Geek

#290805 6-Dec-2021 14:38

Hi Team,

Joined 2D 100/30 Fibre in June with a Spark HG659B and a Google Wifi for mesh functionality.

Have found the Google Wifi dropping out of recently, and obtained a 7490 from trademe and a 7530 from 2D.

Running the 7490 as the mesh master (as its quite obtrusive) and the 7530 as the mesh repeater.

Issue I have now is the upload speed is ridiculously slow (circa 0.20 Mbps). Before I call 2D support and sit on the line, is this likely to be an issue with the router assigned to my profile given its a random one off trademe?

Also have updated the Firmware on the 7490 to 7.29.

tanivula

991 posts

Ultimate Geek

Lifetime subscriber

#2825093 6-Dec-2021 15:09

How have you got the 2 Fritz's connected in mesh? Wireless or Ethernet'd to each other?

Is the interent slow if the 7530 is turned off?

Have you looked in the account settings area (of the 7490) to see if there are connection speed settings are appropriate?

Subway

45 posts

Geek

#2825094 6-Dec-2021 15:11

Connected Mesh over Wireless, speed test was via the app.

Will try again with just the 7490. Haven't changed any of the settings in the 7490, they're the ones pushed down by 2D.

michaelmurfy

meow
13257 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#2825097 6-Dec-2021 15:20

You have not really listed the troubleshooting steps you've taken - have you turned off the mesh repeater and connected a client to the master ideally via Ethernet to test through that? What were the results?

Is the mesh repeater situated in a place where there is good coverage?

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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duffles

100 posts

Master Geek

Trusted

2degrees

#2825129 6-Dec-2021 16:39

Hey mate,

When testing, if you're connected to the 7490, what rates are you getting? - If it's lower than expected, perhaps check the maximum throughput under Account Information in the GUI.

When logged into the Master, can you see if the Repeater is connecting via 5ghz?

Providing as much troubleshooting info as you can will help us suggest some ways forward 🙂

Cheers

They say he carved that spoon himself.. From a bigger spoon..
Any comment made here is my own and should not be taken as that of my employer. You've seen one of these statements before.

duffles

100 posts

Master Geek

Trusted

2degrees

#2825131 6-Dec-2021 16:45

As an aside...

Subway:

Issue I have now is the upload speed is ridiculously slow (circa 0.20 Mbps). Before I call 2D support and sit on the line, is this likely to be an issue with the router assigned to my profile given its a random one off trademe?

It's entirely likely that you'll be advised to use the 7530 and buy a mesh repeater. Using another Fritz!Box as a repeater isn't supported by the care team.

They say he carved that spoon himself.. From a bigger spoon..
Any comment made here is my own and should not be taken as that of my employer. You've seen one of these statements before.

c0ld

234 posts

Master Geek

#2825515 7-Dec-2021 09:23

I had a 7490 as master and 7530 as repeater (over wifi) and worked great - think I was pulling at least 200Mbps in each direction through the internet when connected to the repeater over wifi. So it's certainly capable.