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Bonzi

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#293055 24-Dec-2021 19:02
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My partner brought a new iPhone from 2 degrees and transferred his number from spark, upon setting up iPhone we have found that he is unable to receive any verification codes e.g from anz

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Linux
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  #2838048 24-Dec-2021 19:07
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How long ago was the number ported to 2degrees?



freitasm
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  #2838049 24-Dec-2021 19:09
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I did the same a couple of months ago and ported numbers might take some time to start getting these notifications/authentication messages. In my case it was about ten days. Pretty much out of control of the telco.  





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  #2838050 24-Dec-2021 19:13
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freitasm:

 

I did the same a couple of months ago and ported numbers might take some time to start getting these notifications/authentication messages. In my case it was about ten days. Pretty much out of control of the telco.  

 

 

 

 

Yes, unlike person-to-person messages where we (the carriers) take care of routing (and re-routing, if necessary, especially for international) in the case of application-generated messages the service provider is responsible for keeping their porting records up to date. Whilst carriers update essentially in real-time, it can take SMS service providers a while to catch up, but there's nothing much we can do about it.





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