Slingshot Fibre Speed

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Slingshot Fibre Speed

brennanwil

4 posts

Wannabe Geek
+1 received by user: 2

#294057 2-Mar-2022 15:45

Hi there,

Feeling pretty lost while investigating my Fibre speed, haven't had much response from Slingshot. I was wondering if anyone has experienced similar issues and whether they were resolved. Below is the speed I reach on my laptop, connected over ethernet. This speed is consistent with the speed test done both through the Slingshot provided router and through an ASUS in-router speed test. I am on the Unlimited Gigantic plan (~950/450). I have spoken on the phone to Slingshot a couple of times, they had me run a linetest, which I was able to do, then they had me run another linetest on a separate device. The results were again consistent.

Setup is router directly connect to ONT with provided cables.

I initially did achieve the advertised speed:

Has anyone experienced similar issues and were they able to get them resolved?

Thanks

liquidcore

187 posts

Master Geek
+1 received by user: 71

ID Verified

#2877829 2-Mar-2022 15:48

Any other devices you can connect via ethernet and test with?

brennanwil

4 posts

Wannabe Geek
+1 received by user: 2

#2877832 2-Mar-2022 15:55

Just tried it on a windows laptop, results are somewhat consistent (213 down, 109 up). Should also note that on the other devices, and the ASUS router test, the speed initially spikes to ~900 and then levels down to the displayed result.

Edit: I have run the speed test on 3 different laptops, 2 M1 Airs, and an HP Windows laptop.

Mehrts

1112 posts

Uber Geek
+1 received by user: 984

Trusted

#2877864 2-Mar-2022 18:11

Those numbers look suspiciously like the 300/100 plan which is now being offered to replace the 100/20 one.

Linux

12173 posts

Uber Geek
+1 received by user: 8469

Trusted

Lifetime subscriber

#2877870 2-Mar-2022 18:57

The other issue could be the capacity from the ISP to the test server/s and the links could be maxing out

brennanwil

4 posts

Wannabe Geek
+1 received by user: 2

#2877885 2-Mar-2022 20:00

I will try switching back to 300/100, might as well pay less if I get the same speed!

Steam download appears to peak at around 40MB, or 320Mbit.

bameron

305 posts

Ultimate Geek
+1 received by user: 105

Trusted

2degrees

#2878039 3-Mar-2022 08:40

brennanwil:

Hi there,

Feeling pretty lost while investigating my Fibre speed, haven't had much response from Slingshot. I was wondering if anyone has experienced similar issues and whether they were resolved. Below is the speed I reach on my laptop, connected over ethernet. This speed is consistent with the speed test done both through the Slingshot provided router and through an ASUS in-router speed test. I am on the Unlimited Gigantic plan (~950/450). I have spoken on the phone to Slingshot a couple of times, they had me run a linetest, which I was able to do, then they had me run another linetest on a separate device. The results were again consistent.

Setup is router directly connect to ONT with provided cables.

I initially did achieve the advertised speed:

Has anyone experienced similar issues and were they able to get them resolved?

Thanks

Hi there, fire me a private message with your account number or email and I'll get the team to have a look for you. 👍

HP

Shop now for HP laptops and other devices (affiliate link).

brennanwil

4 posts

Wannabe Geek
+1 received by user: 2

#2878628 4-Mar-2022 08:27

The issue appears to have been fixed!