SMS not being received instantly on 2D with S22U

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › SMS not being received instantly on 2D with S22U

heavenlywild

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#296128 24-May-2022 12:22

Hi team,

Is anyone experiencing not receiving SMS messages as they are sent? Since moving to the S22U, I have noticed there is a significant delay in receiving SMSs, but not always.

I am not sure if the SMSs I send are being delayed or it is the other way round.

Linux

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#2917889 24-May-2022 12:33

SMS your own mobile#

heavenlywild

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#2917905 24-May-2022 12:47

Yes I have and it seems to come through fine.

I think it may be the receiving that's delayed. And not just delayed from one telco.

MrGadget

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#2917953 24-May-2022 12:52

There is a known issue listed on https://www.2degrees.nz/network-status/ though this is now showing as resolved (possible some texts may be backlogged?)

There is currently a known issue impacting 2degrees text services.

This includes sending or receiving texts to and from numbers outside of the 2degrees network, texting 233, 201 or 200 for 2degrees customer support, and receiving texts from third party applications (like 2 factor authentication for online banking).

Our technicians are working really hard to fix this issue quickly, and we apologize for the inconvenience this may be causing customers.

Any comment made here is my own and should not be taken as that of my employer.