SamKnows Whitebox kills Nest Wifi (Orcon)

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › SamKnows Whitebox kills Nest Wifi (Orcon)

stick

357 posts

Ultimate Geek
+1 received by user: 113

#298711 9-Jul-2022 14:53

Hey people

I'm on Orcon 300/100 with 1 Nest wifi router. Setup is ONT > Nest wifi > Whitebox. Normally the speeds shown on the whitebox are 309/109 (which is good) but after a few days, those speeds drop to 260/60-90. If I reset the Nest, the speeds jump back up.

So I decided to only have the whitebox on for 12 hours a day. The speeds stayed high for about 2 weeks and then now they've gone down again (I think I just forgot to turn off the whitebox lol)

Connecting a laptop directly to the ONT gives full speeds while connecting directly to the Nest gives 260/60-90. If I reset the Nest now the speeds will most likely fix themselves. What can I do? Is the Nest just not powerful enough to handle 3kb/s going through the system 24/7? (lol)

Download:

Upload:

Also what does 'blockingUpdate' mean? It wasn't there a few days ago.

Sorry if I didn't add enough info.

mezla1058

26 posts

Geek
+1 received by user: 4

#2943377 18-Jul-2022 11:19

Known issue. Just throw away the SamKnows box. It is completely useless.

This is a topic I posted about it 2 years ago: https://www.geekzone.co.nz/forums.asp?forumId=49&topicId=273230

stick

357 posts

Ultimate Geek
+1 received by user: 113

#2943544 18-Jul-2022 18:42

I'm in touch with SamKnows now, will see how it goes.

OldGeek

989 posts

Ultimate Geek
+1 received by user: 409

ID Verified

Lifetime subscriber

#2952518 9-Aug-2022 15:51

mezla1058:

Known issue. Just throw away the SamKnows box. It is completely useless.

This is a topic I posted about it 2 years ago: https://www.geekzone.co.nz/forums.asp?forumId=49&topicId=273230

The SamKnows Whitebox is quite useful as is illustrated in that link. I have never had an issue with stability though I have had issues with functionality. Since that thread was last updated I have moved address twice, and ISP twice.

The only advice I would offer is never to use the Whitebox LAN ports - just connect a CAT5E (minimum) ethernet cable to the WAN port with the other end on a LAN port of a switch or router.

Currently I have an issue with SamKnows support over the functionality of their Dashboard panels measuring Fortnite and Valorant performance (permanently reporting 'something went wrong'). Support can be slow but generally they do respond.

In the SamKnows dashboard the panel reporting disconnections is illuminating, as is the speed measures. All good given I am not paying for this.

--

OldGeek.

Quic referal code: https://account.quic.nz/refer/581402 and use this code for free setup: R581402E48MJA

stick

357 posts

Ultimate Geek
+1 received by user: 113

#2952575 9-Aug-2022 16:18

OldGeek:

The only advice I would offer is never to use the Whitebox LAN ports - just connect a CAT5E (minimum) ethernet cable to the WAN port with the other end on a LAN port of a switch or router.

Why? Are you able to explain this a bit more? Are you just saying not to use the Whitebox's LAN ports and just to use the routers ports for other devices?

If so, that's not possible for me as the Nest only has 1 LAN port :(

I don't need the LAN ports much anyway, it's just a TV which can also be used wirelessly.

OldGeek:

Currently I have an issue with SamKnows support over the functionality of their Dashboard panels measuring Fortnite and Valorant performance (permanently reporting 'something went wrong').

Yeah is happening to me too.

gehenna

8667 posts

Uber Geek
+1 received by user: 3883

Moderator

Trusted

Lifetime subscriber

#2952625 9-Aug-2022 16:41

I would avoid using that box as a switch and just get a cheap switch for your other devices. Then the box just becomes one of the devices connected to that switch.

stick

357 posts

Ultimate Geek
+1 received by user: 113

#2952638 9-Aug-2022 16:53

Is this speed issue happening to any of you guys?

@OldGeek, what router are you using?

New World

Shop on-line at New World now for your groceries (affiliate link).

OldGeek

989 posts

Ultimate Geek
+1 received by user: 409

ID Verified

Lifetime subscriber

#2952642 9-Aug-2022 17:14

St1ick:

@OldGeek, what router are you using?

The standard Kaon AR2140 from Sky.

--

OldGeek.

Quic referal code: https://account.quic.nz/refer/581402 and use this code for free setup: R581402E48MJA