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c0ld

234 posts

Master Geek
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#299249 24-Aug-2022 09:06
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Anyone know if 2degrees has a webpage similar to this, but for 5G compatible devices and upcoming software updates to enable existing 2D 5G devices?

https://www.2degrees.nz/help/mobile-help/calling-features/phones-compatible-with-volte-and-wifi-calling 

I have a 2degrees purchased Oppo Reno4 5G but it still hasn't had the 2degrees operator software update pushed to it so I can use 5G. When I enquired back in February they said it was on its way but months later still nothing. Was hoping there may be a webpage similar to the above but for 5G device software updates and anticipated dates of release. Didn't want to waste their time again by calling or emailing.

Thanks.


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pwner
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2degrees

  #2958581 24-Aug-2022 10:25
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OPPO have advised there should be no issues as FOTA was released late June.

 

can you please check model number is CPH2091 and the device is Asia/Pacific





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c0ld

234 posts

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  #2958986 24-Aug-2022 19:11
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Great, thank you. I'm showing CPH2091NZ_11_F.74 - hope that helps?

Linux
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  #2958995 24-Aug-2022 19:57
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I take it you are in a 5G location?



c0ld

234 posts

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  #2959118 25-Aug-2022 01:22
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How bizarre, I reset the APNs and now the network mode selection shows 5G as an option. Not sure if that is what fixed it or if it jogged something else but either way now a happy customer 🙂 Cheers for the replies.

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