Setting up Prime Video, 2Degrees

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Setting up Prime Video, 2Degrees

rugrat

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#300826 7-Oct-2022 15:13

Does a subscription need to end before setting up. My subscription expires on 9th, just I’m trying to sync with 2degrees billing on broadband.

The instructions with 2 degrees email say can set up just before current account finish’s. I have canceled the Prime Video account expiry date is 9th Oct.

‘I rather be able to set up under current account so don’t lose watch lists. 2Degrees email sent 12th Sept, so have till 11th when 30 days up.

When I sign into prime video account from 2degrees link get directed to this web site.

https://www.primevideo.com/region/fe/subscriptions/external/ineligible?pageId=twodegreesnz&statusCode=CUSTOMER_INELIGIBLE

rugrat

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#2978775 7-Oct-2022 16:15

Got through on phone. Couldn’t resolve so will wait for Monday when Prime Video account expires, see if will work then.

If not will create new Prime Video account with different email address, goodbye watch lists etc 😔

Expect new Prime Video account will work as last resort, if not said they’ll work something out.

rugrat

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#2980159 10-Oct-2022 14:01

All sorted, worked today. Somehow I got on a free trial account with Prime Video for 7 days.

7 days finished yesterday and sign up through 2degrees worked today.

freitasm

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#2980174 10-Oct-2022 15:12

Could you please let me know what's the process? I have a US Prime account so I am thinking of creating a New Zealand Amazon account just for Prime and stop using the US Prime when it expires in January.

Do you get a code from 2degrees or a special sign up page?

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rugrat

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#2980183 10-Oct-2022 15:40

They send an email link. The email link can only be used once.

The email link takes you to an Amazon page, this page lets you sign into an existing account or create a new one.

Not sure how much time needs to pass, but have you forgotten something appears when log into 2degrees website and there is a link there also which can be used repeatedly if sign up doesn’t work. Takes to same page as email link.

When link in email failed if used same link again, takes to 2degrees login page with in red resend new email link. I didn’t try this, I just used link under have you forgotten something.

After my failed attempts I cleared all browser cookies etc before trying again today. Not sure if necessary but thought couldn’t do any harm.

Probably be safer to create new account, which can be done after following link.

That above is for the free prime video for a year, if wish to pay as an extra through 2degrees it should be available as add on when logged into website, though same price as paying direct and I was able to pay using Apple Pay with paying direct, (and no credit card surcharges)

freitasm

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#2980187 10-Oct-2022 15:51

Thanks. And it can't be used with a US account?

I might check it out in January (if still available). I just have some digital content purchased on my US account...

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rugrat

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#2980295 10-Oct-2022 16:52

I don’t know. If you cancel your US subscription do you lose access to purchased content? For an existing account, cancelation of current paid sub is also part of process. Then a few days before it ends can follow 2degrees link, or after it has ended. Sorry, I forgot to mention need to cancel existing sub in previous post before following link for existing.

I had a paid NZ account, ended subscription, which ended while watching show. It allowed show to be completed and afterwards somehow ended up on 7 day trial which was what created issues with 2degrees offer in my case.

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freitasm

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#2980299 10-Oct-2022 17:27

Purchased content is independent from Prime - it's just that they may not be available in New Zealand, while still in my account. That's all really.

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panther2

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#3004314 1-Dec-2022 19:34

How do you get the activation link from 2degrees?

rugrat

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#3004317 1-Dec-2022 19:40

You need to be out of contract and sign up for a one year one.

That was offer when I signed/accepted. They then send an email with link.

Also when log into 2degrees web page account there is a link in there from memory. The email link can be only clicked on once.

If it screws up, can get new email sent when logged into 2degrees account on web page.