Switching from Orcon to 2degrees with Google Nest WiFi

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Switching from Orcon to 2degrees with Google Nest WiFi

pebblequads

4 posts

Wannabe Geek
+1 received by user: 1

#301935 17-Oct-2022 12:24

Hi all,

Long time reader, first time poster.

Today my connection just went over from Orcon to 2degrees and given I'm using Google Nest WiFi connected in the fibre box I thought everything would be auto switched over and internet would connect instantly. This doesn't seem to be the case...

I have tried restarting but no avail.

My last resort is to factory reset but don't really want to setup all the devices again...

Has anyone else done this switch or know more about the GNW router set up and 2degrees? I know that only the newer GNW have vlan tagging, which I believe I have (kept the one Orcon provided when I signed up in November 2020 when they had the new one)

Thanks in advance!

pebblequads

4 posts

Wannabe Geek
+1 received by user: 1

#2983662 17-Oct-2022 12:31

Hold fire... inputting username and password into PPPoE WAN settings might be a good start...

MrGadget

209 posts

Master Geek
+1 received by user: 126

ID Verified

Lifetime subscriber

#2983903 17-Oct-2022 14:57

pebblequads:

Hold fire... inputting username and password into PPPoE WAN settings might be a good start...

Always a good start!

How did you get on? Working now?

Any comment made here is my own and should not be taken as that of my employer.

pebblequads

4 posts

Wannabe Geek
+1 received by user: 1

#2984131 18-Oct-2022 07:34

MrGadget:

Always a good start!

How did you get on? Working now?

Yip.. flying at speed now. Only took 2 hours...

I had big time issues trying to connect to either of my GNW routers via the Home app... Turns out, after a lot of trial and error, there is an issue when connecting iOS to GNW when "Private WiFi Address" or "Limit IP Address Tracking" are enabled for the wifi connection. Once were both turned off, boom!

Hope this helps someone in the future...

stick

357 posts

Ultimate Geek
+1 received by user: 113

#2984133 18-Oct-2022 07:43

pebblequads:

(kept the one Orcon provided when I signed up in November 2020 when they had the new one)

I thought Orcon would request for that back?

pebblequads

4 posts

Wannabe Geek
+1 received by user: 1

#2984138 18-Oct-2022 07:53

St1ick:

I thought Orcon would request for that back?

Correct, but the non-return fee was only $150... Mine was free when I signed up initially and bought another one to get better range for ~$200. So paying the fee seemed like a no brainer.

https://help.orcon.net.nz/hc/en-us/articles/360003819793-Returning-your-Orcon-modem