No mobile data access

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › No mobile data access - direct APN

c0ld

234 posts

Master Geek
+1 received by user: 69

#305720 30-May-2023 17:49

Was scratching my head the past couple of hours as my mobile data wasn't working. Switched my APN from direct to internet and hey presto it's working. Switched back to direct and again no access.

Anyone else finding the same? Wondering if it's a temporary issue or if maybe they've removed it as an APN.

Cheers.

SaltyNZ

8865 posts

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+1 received by user: 9545

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#3082514 30-May-2023 17:57

No, it still exists. I'm using it to post this.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

c0ld

234 posts

Master Geek
+1 received by user: 69

#3082515 30-May-2023 18:01

Thanks for the reply. How bizarre, 100% not working for me anymore. Will try on a different cell tower later and see if the issue replicates. Otherwise will give it a day and raise.

SaltyNZ

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#3082547 30-May-2023 20:03

Possible update: try direct but set your DNS to 8.8.8.8. We are having internal DNS server issues. It just so happens that my home router, which uses direct, is already using Google DNS.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

c0ld

234 posts

Master Geek
+1 received by user: 69

#3082555 30-May-2023 20:11

Only option I have in the APN settings (android 12) is 'server'. I tried that but didn't help unfortunately.

c0ld

234 posts

Master Geek
+1 received by user: 69

#3082588 30-May-2023 21:38

c0ld: Thanks for the reply. How bizarre, 100% not working for me anymore. Will try on a different cell tower later and see if the issue replicates. Otherwise will give it a day and raise.

Working fine at home camped on a different cell site. Will try again tomorrow back where it wasn't working today and see.

SaltyNZ

8865 posts

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#3082651 31-May-2023 09:30

We've temporarily worked around the DNS server issue by advertising the Google DNS servers on this APN - so yes, it will be working again for you.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

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c0ld

234 posts

Master Geek
+1 received by user: 69

#3082661 31-May-2023 09:44

SaltyNZ:
We've temporarily worked around the DNS server issue by advertising the Google DNS servers on this APN - so yes, it will be working again for you.

Great, thanks for that. Can confirm it is now working at the location where it wasn't yesterday 🙂