2Degrees Loan Handset during repairs

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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2Degrees Loan Handset during repairs

Gorch

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#305896 12-Jun-2023 11:16

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Hi folks,

Does anyone know if 2Degrees Mobile offers loan handsets during repairs?

Am an on-account customer with a cracked screen, had registered for repair using Oppo's first party service then realised I would be without a device.

If they do I will look to cancel direct with Oppo and go via 2D.

Cheers,
Chris

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#3088923 12-Jun-2023 11:30

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I doubt they would. Carriers stopped it years ago as customers would not return them

toejam316

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#3088941 12-Jun-2023 11:51

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I've had some luck with loan devices, but with the complexity of migrating OTPs and other applications, if I've damaged a phone enough to require repairs that I can't get done same day, I'll bite the bullet and get a new device, and sell the repaired device once it's returned to me. Alternatively, you'd be better off buying an extremely cheap device to use as a spare of your own, as it'll probably still be a better experience than the loan devices they offer. This is all based off of the devices offered to me when I needed my Nexus 6P repaired, so a wee while ago.

Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.

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