Anyone from 2Degrees can help me with my number porting

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Anyone from 2Degrees can help me with my number porting

hhan

155 posts

Master Geek
+1 received by user: 44

ID Verified

#310930 30-Nov-2023 21:05

Joined 2Degrees business today. Submitted number port request straight away at 4:30pm.

The old sim card received no comfirmation text and went to no service at 7pm.

The new sim card still has the random 022 number not my old number till now 9om.

So, I don't know how long I will loss my access to my everyday mobile number.

Anyone can help?

Electric Kiwi ($50)

Linux

12178 posts

Uber Geek
+1 received by user: 8472

Trusted

Lifetime subscriber

#3166578 30-Nov-2023 21:15

@hhan Have you re-powered the handset with the new 2degrees SIM card in it?

https://www.tcf.org.nz/digital-living/consumer-info-hub/switching-service-providers/switching-mobile-providers

hhan

155 posts

Master Geek
+1 received by user: 44

ID Verified

#3166580 30-Nov-2023 21:18

Linux:

@hhan Have you re-powered the handset with the new 2degrees SIM card in it?

https://www.tcf.org.nz/digital-living/consumer-info-hub/switching-service-providers/switching-mobile-providers

Thanks for your quick reply. Yes, I did several times.

Electric Kiwi ($50)

SaskiaDonnell

16 posts

Geek
+1 received by user: 40

Trusted

2degrees

#3166733 1-Dec-2023 09:52

Hey there!

If you can flick me your account information in a PM I can get the team to look into this for you :)

hhan

155 posts

Master Geek
+1 received by user: 44

ID Verified

#3166735 1-Dec-2023 09:55

SaskiaDonnell:

Hey there!

If you can flick me your account information in a PM I can get the team to look into this for you :)

All sorted after 2nd phone call. Thanks

Electric Kiwi ($50)

hhan

155 posts

Master Geek
+1 received by user: 44

ID Verified

#3166736 1-Dec-2023 09:56

Thanks everyone. I have to chase them up to get it sorted this morning.

Electric Kiwi ($50)