X/Twitter SMS verification Issue

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › X/Twitter SMS verification Issue

Kiwiuk

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#311253 29-Dec-2023 17:56

Hi, anyone know any reason that Twitter/X verification SMS is not coming through to my 2degrees cell?

Edit, added] I get the error message "Sorry, please make sure you entered a valid phone number. We cannot send a text message to this phone number because its operator is not supported"

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Linux

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#3176182 29-Dec-2023 18:50

The reason is in the error message you posted

Kiwiuk

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#3176185 29-Dec-2023 19:17

Exept, the mobile number was used to create the account on the 2degrees network, so neither reason is valid (I think), unfortunately I go round in circles on X/Twitter's help system 😀

Linux

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#3176188 29-Dec-2023 19:22

Kiwiuk:
Exept, the mobile number was used to create the account on the 2degrees network, so neither reason is valid (I think), unfortunately I go round in circles on X/Twitter's help system 😀

SMS did work on 2degrees then they stopped support and they stopped working

nzkc

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#3176189 29-Dec-2023 19:38

If you use Google Messages check the spam. I've had that problem before with some "service" numbers.

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#3176195 29-Dec-2023 20:06

nzkc:
If you use Google Messages check the spam. I've had that problem before with some "service" numbers.

Do you mean RCS ?

nzkc

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#3176198 29-Dec-2023 20:26

Linux:
nzkc:

If you use Google Messages check the spam. I've had that problem before with some "service" numbers.

Do you mean RCS ?

Isnt RCS just a way to send/receive messages?

I mean the app Google Messages. It has a Spam folder and it silently files SMS into there it thinks is junk. As an example; on 2d the Data Piñata verification code was going there for me.

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freitasm

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#3176257 29-Dec-2023 21:54

What do you mean when you say "verification"?

Is this a 2FA? If yes, it's only available for paid users now.

Otherwise there's no reason to have your number on X/Twitter. It's just more personal information you give to them.

Kiwiuk:

I get the error message "Sorry, please make sure you entered a valid phone number. We cannot send a text message to this phone number because its operator is not supported"

To me this indicate something to take to X/Twitter, not 2degrees.

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viprenz

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#3176500 31-Dec-2023 12:01

I lost my decade old Twitter account for the same reason. They forced me to reset my password as the old one was 'insecure' but wouldn't let me reset it because the SMS wouldn't come through. Logging a ticket with support just got me a canned "you need to reset your password" email.

In hindsight it's probably a good thing, Twitter at the moment is just a cesspool of anti-vax, anti-Māori, conspiracy nonsense.

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#3176517 31-Dec-2023 15:24

I've deleted my Twitter account, alongside the Geekzone accounts. No need to use that service.

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