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SamF

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#318013 6-Dec-2024 12:23
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Loving the 2D 'Data Pinata' promotion; getting free data daily is great!

 

However, while it was working fine on my Pixel 3 phone, recently I've been unable to launch the Data Pinata game from the 2D Data Clock app.

 

Even a phone reboot didn't resolve it.

 

I can access it via datapinata.nz fine, but it's less convenient to get to that way.

 

Also, once I do win some data, the Data Clock app doesn't let me use it; it says 'Plan Needed'.

 

I am on an auto-renewing prepay monthly plan and a couple of weeks ago I was able to claim data prizes without issue.

 

Happy to help diagnose / test if someone @2degrees wants to fix this.

 

 


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Linux
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  #3318911 10-Dec-2024 20:58
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@SamF Which prepaid plan are you on?




SamF

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  #3318986 10-Dec-2024 22:48
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$8 @Linux


Linux
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  #3318989 10-Dec-2024 23:27
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SamF:

$8 @Linux



@SamF that is the answer to your question and why it is not working for you!

First line in T&C's

Requires active $11 or above 2degrees consumer plan at time of win to redeem prizes



SamF

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  #3320106 13-Dec-2024 16:39
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Huh, ok thanks for pointing that out @Linux.

 

Strangely, it worked for me for a couple of weeks after launch.

 

Must have been a glitch!


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