Our 2D supplied Fritzbox 7530 reported internet disconnection due to timeout during PPP negotiation at 23:09:21, with continued PPPoE timeouts since then.

This appears to happen around once a month for us, but its usually only for 5 minutes or so, and usually in the early hours of the morning (so less noticeable). Last time according to router logs was around 4am on 22 august.

We are in the static IP pool.

Back online now.

Also back online at 00:19.

Weird little outage.

No scheduled maintenance listed on the 2D website.

Where are you located @Kris89?

SamF:

 

Weird little outage.

 

No scheduled maintenance listed on the 2D website.

 

 

 

Where are you located @Kris89?

 

Hobsonville

@Kris89 I'm over in Greenhithe and had the same outage with Orcon last night.

Yep I woke up this AM to a few alerts overnight, all around midnight. I’m in Sandringham and with Orcon.

Kris89:

 

This appears to happen around once a month for us, but its usually only for 5 minutes or so, and usually in the early hours of the morning (so less noticeable). Last time according to router logs was around 4am on 22 august.

 

We are in the static IP pool.

 

This is behaviour I have observed too. Likewise on a static IP. Tends to be around midnight/1am in my experience though not paid much attention to it. Its regular enough to be a tad annoying.

@2degrees, @NickMack, can you provide any insight to this seemingly regular outage?

Incidentally, 23:00-05:00 (or seemingly now 22:00-06:00) is the common time range for Chorus maintenance windows.  If you don't get a response from 2D, next time it happens check One NZ's fixed line status page and check if your suburb/neighbouring suburbs are listed. I've noticed it a few times, and One NZ seem to be the best in automating Chorus notifications onto their site.

Here we go again, disconnection at 23:33, followed by "timeout during PPP negotiation", followed by repeated "PPPoE error: Timeout". Still down 20mins later.

Looks like its not just me:

Can someone from 2D explain why this happens every month, and if it must happen, why it cant be eg 3am instead?

Can confirm it's down for me too on Slingshot

Reconnected at 00:03 for me.

Just did another ONT restart and it came back, went down 12:00:49 and has happened multiple times before.

Yup, same for me too.

@2degrees ?